“…Learning lessons from library services and resources that serve virtual students is also valuable, such as evaluating chat and library electronic resources (Dempsey, 2019;Devine et al, 2011;Eastman et al, 2019;Ireland & Woods, 2008;Leong, 2007;Logan et al, 2019;Maloney & Kemp, 2015;Rogers & Nielsen, 2017;Valentine & Moss, 2017). Library assessment that helps online students is not always in the form of an analysis on this population; recent studies on critical assessment and creating inclusive instruction and virtual spaces also help librarians better serve all underrepresented patron groups (Catalano, 2014;Douglas, 2020;Heinbach et al, 2019;Roth & Turnbow, 2021;Tewell, 2020).…”