“…Research on this topic can be divided into two approaches. The first focuses on characteristics of the sender, such as verbal content or nonverbal behaviours (Reinhard & Sporer, ), physical appearance (Berry & McArthur, ; Masip, Garrido, & Herrero, ), social skills (Riggio, Tucker, & Throckmorton, ), and abilities (Wu, Cai, Zou, & Jin, ; Wu, Zou, Cai, Wang, & Jin, ). The second approach focuses on characteristics of the receiver, such as motivation (Wu, Cai, & Jin, ), involvement (Reinhard & Sporer, ), and personal traits (Ein‐Dor & Perry, ).…”