Motivation and Job Performance: Human Capital as a Key Factor for Organizational Success

Bohórquez, Emanuel; Caiche, William; Benavides, Veronica; Benavides, Arturo

doi:10.1007/978-3-031-11295-9_21

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“…Selain itu, motivasi kerja juga dapat meningkatkan kinerja karyawan secara keseluruhan (Uzkurt et al, 2023;Wandi, 2022). Secara tegas Bohórquez et al (2023) mengatakan bahwa sumber daya manusia merupakan kunci keberhasilan suatu organisasi, oleh karena itu menjaga motivasi karyawan sangat dibutuhkan karena akan berdampak pada kinerja karyawan itu sendiri. Analisis komprehensip yang dilakukan oleh Barra et al (2023) menerangkan bahwa tiga dimensi kinerja (kemampuan kognitif, afektif, dan psikomorik) dipengaruhi oleh motivasi kerja.…”

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Pengaruh kompensasi, disiplin kerja dan motivasi kerja terhadap kinerja karyawan

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The success achieved by Bank BCA cannot be separated from the important role of HR. Therefore, the Bank is committed to developing a highly competent workforce that has the agility, mindset to continue to grow, and adheres to BCA's values to run the business amidst dynamic industrial developments. The concept of Branch Service Quality (BSQ) is used by Bank BCA to assess employee performance based on respondents' perceptions which is done independently. This is done by the bank as an effort to maintain the quality of service which is currently good, where this is done by evaluating employee performance based on customer perceptions. The number of respondents in this study were 42 employees of Bank BCA KCU Kedoya Permai. This research is quantitative by using analytical methods with the SPSS program. The results of this study are that there is an influence between compensation, work discipline and work motivation on employee performance partially and simultaneously.

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