Motivating continued knowledge sharing in crowdsourcing

Abstract

Access to this document was granted through an Emerald subscription provided by emerald-srm:123705 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. 1 Structured Abstract PurposeThe goal of this study was to investigate the impact of system-generated visual feedback and continued contribution on individuals' motivation to share knowledge in a crowdsourcing environment. Design/methodology/approachAn experimental setting was designed to investigate participants' motivation to contribute knowledge in a crowdsourcing environment. Responses from a total of 101 participants were analyzed. The independent variables were visual feedback and time. The dependent variable was the participants' self-expressed willingness to further contribute in the experimental knowledge-sharing activity. FindingsA significant main effect of time was found, showing overall gains in the mean willingness to participate over time. It was also found that the mean willingness of the control and top assimilation groups were higher than the mean willingness of the rank contrast and status groups. The mean difference obtained for the control group was mainly during the first half of the knowledge sharing tasks, while the mean difference obtained for the top assimilation group was mainly during the second half of the knowledge sharing tasks. Originality/valueThis study contributes to the literature related to motivation in knowledge sharing by providing theory-based, empirical evidence of the potential for external interventions to improve willingness to contribute and sustain knowledge sharing. The findings additionally provide practical implications for motivating and sustaining knowledge sharing.

How to Solve the Time Dilemma? The Influence of Team Temporal Leadership on Team Innovation Performance

“…In addition, TTL can improve the learning efficiency of team members and facilitate knowledge sharing within the team through arranging time reasonably and coordinating the time of team members in the work process. This can promote the generation of TLB (Heo and Toomey, 2015;Elkjaer and Brandi, 2018), and finally help to improve TIP (Leicher and Mulder, 2016;Widmann et al, 2016;Sun et al, 2017). Based on the above analysis, this paper proposes the following hypothesis:…”

What Crowdsourcing Platforms Do for Solvers in Problem-Solving Contests: A Content Analysis of Their Websites

“…The second is OCP's feedback on solvers' activities and performance, such as rankings and reputation scores. It is helpful for increasing solvers' sense of being fairly treated and respected [18,44]. The final attribute is various governance mechanisms such as offering knowledge integration instructions [45], sharing value captured, providing recognition from multiple sources and preserving the love for crowds [23], providing features for profiling individuals [46], estimating appropriate service fee access to each contest [47], and developing effective design toolkits and communication tools [48].…”

“…Other supports, including publishing of the criteria and jury for evaluating submissions, disclosure of requester identity, and pre-paid prizes, can reflect requester fairness and trustworthiness [16]. They are helpful for increasing solvers' sense of being fairly treated and respected [32,69] and further promoting their participation [18,44]. In addition, FAQ knowledge base, IPR policies, contest integrity, privacy, and declaration could improve solvers' perception of the OCP's service attitude and aid solvers in knowing how to participate and contribute and what to do if they have an issue.…”

“…To stimulate solvers to participate, academic researchers have made great efforts on identifying and examining the factors that influence solvers' participation in a specific task or a specific OCP. These factors mainly include solver motivation [10,11], expertise [12,13], and cultural background [14,15] and external factors like requester and platform fairness [16,17] and feedback [18,19], task attributes [20][21][22].…”

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