MOTION ‐ the European approach for participative business reengineering

Abstract

Surveys show that the results of top‐down oriented Business Process Reengineering projects often are to be questioned because of implementation problems due to internal resistance to change. Bottom‐up oriented Continuous Improvement projects on the other hand experience typically a lack of strategic orientation and do not necessarily improve the enterprise process system as a whole. The MOTION (MOdel for Transforming, Identifying and OptimiziNg core processes) approach developed in a European Union project provides a method to combine the strengths of the top‐down approach of business process reengineering with the advantages of the bottom‐up oriented continuous improvement process to create well balanced processes to meet customer requirements. The MOTION guidelines were developed by a consortium of European industrial companies and universities.