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2014
DOI: 10.1111/jep.12261
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More explicit communication after classroom‐based crew resource management training: results of a pragmatic trial

Abstract: We found an increase in the use of CRM skills after classroom-based crew resource management training. This study adds to the body of evidence that CRM trainings have the potential to increase patient safety by reducing communication flaws, which play an important role in health care-related adverse events.

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Cited by 14 publications
(3 citation statements)
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“…For instance, meta-analyses suggest psychological safety has a positive relationship with information sharing, voice, and work engagement (Frazier, Fainshmidt, Klinger, Pezeshkan, & Vracheva, 2017). Organizations with safety culture might also be more likely to participate in debrief discussions to communicate feedback on what was done well and what can be improved (Queenan, Kull, & Devaraj, 2016; Thomas et al, 2012; Verbeek-van Noord, de Bruijne, Twisk, van Dyck, & Wagner, 2015). In summary, our review suggests that the assumptions, values, and norms of safety culture are enacted through communication and information exchange, which subsequently produce safety outcomes and reinforce safety culture.…”
Section: How Is Safety Culture Enacted In Performance?mentioning
confidence: 99%
“…For instance, meta-analyses suggest psychological safety has a positive relationship with information sharing, voice, and work engagement (Frazier, Fainshmidt, Klinger, Pezeshkan, & Vracheva, 2017). Organizations with safety culture might also be more likely to participate in debrief discussions to communicate feedback on what was done well and what can be improved (Queenan, Kull, & Devaraj, 2016; Thomas et al, 2012; Verbeek-van Noord, de Bruijne, Twisk, van Dyck, & Wagner, 2015). In summary, our review suggests that the assumptions, values, and norms of safety culture are enacted through communication and information exchange, which subsequently produce safety outcomes and reinforce safety culture.…”
Section: How Is Safety Culture Enacted In Performance?mentioning
confidence: 99%
“…While discussing situational awareness, difficulties in practicing this skill, and its dependence on a variety of factors were mentioned. Other authors also classify situational awareness as very difficult to observe and measure compared to other non-technical skills [34]. However, it must be mentioned that differences between non-technical skills are not very big in this study, and therefore, the above interpretation should not be overestimated.…”
Section: Discussion Of Key Resultsmentioning
confidence: 65%
“…A formação em CRM possui potencial para aumentar a segurança do paciente, através da redução de possíveis falhas de comunicação. Numa fase pós treino, verificou-se o incremento das competências não técnicas dos participantes, nomeadamente na vertente das competências comunicacionais em ambiente crítico (29) .…”
Section: Resultsunclassified