2019
DOI: 10.1111/spc3.12501
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Moral reframing: A technique for effective and persuasive communication across political divides

Abstract: The political landscape in the US and many other countries is characterized by policy impasses and animosity between rival political groups. Research finds that these divisions are fueled in part by disparate moral concerns and convictions that undermine communication and understanding between liberals and conservatives. This “moral empathy gap” is particularly evident in the moral underpinnings of the political arguments members of each side employ when trying to persuade one another. Both liberals and conser… Show more

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Cited by 175 publications
(158 citation statements)
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“…We are not suggesting that better communication alone can prevent or resolve either epistemic or political disagreements in pandemic management nor alleviate every anxiety nor uncertainty. But we do suggest that, given that disagreements about pandemic responses are very often driven by different value commitments, a “values turn” in risk communication (Feinberg and Willer 2019 ) is likely to produce significant benefits, including clearer communication, with greater impact. With regard to the principle of communicating early, we have shown that this is a means of conveying respect for peoples’ threatened sense of self-determination, understood broadly.…”
Section: Pandemic Risk Communication and Self-determinationmentioning
confidence: 82%
“…We are not suggesting that better communication alone can prevent or resolve either epistemic or political disagreements in pandemic management nor alleviate every anxiety nor uncertainty. But we do suggest that, given that disagreements about pandemic responses are very often driven by different value commitments, a “values turn” in risk communication (Feinberg and Willer 2019 ) is likely to produce significant benefits, including clearer communication, with greater impact. With regard to the principle of communicating early, we have shown that this is a means of conveying respect for peoples’ threatened sense of self-determination, understood broadly.…”
Section: Pandemic Risk Communication and Self-determinationmentioning
confidence: 82%
“…Once a credible source is identified, what message should be delivered? Several messaging approaches may be effective, including emphasizing the benefits to the recipient 146 , focusing on protecting others (for example, 'wash your hands to protect your parents and grandparents' 147 ), aligning with the recipient's moral values 148 , appealing to social consensus or scientific norms [149][150][151] and/or highlighting social group approval 152,153 . Which of these messages work best depends on the audience's motivations 154 .…”
Section: Conspiracy Theoriesmentioning
confidence: 99%
“…Once a credible source is identified, what message should be delivered? Several messaging approaches may be effective, including emphasizing the benefits to the recipient 148 , focusing on protecting others (e.g., "wash your hands to protect your parents and grandparents" 149 ), aligning with the recipient's moral values 150 , appealing to social consensus or scientific norms [151][152][153] , and/or highlighting social group approval 154,155 . Which of these messages work best depends on the audience's motivations 156 .…”
Section: Fake News and Misinformationmentioning
confidence: 99%