“…According to Gao, the web interface that enables user-designer interaction also could be used by other development actors, including the government in implementing and enforcing development control. Thus, the computeraided process flexibility may be impeded by the local authority's interpretation of planning and design guidelines , which is in turn influenced by extraneous factors such as public interest and political input (Campbell & Marshall, 2000), overlapping policy instruments (Malpezzi & Mayo, 1997) and the local economy (Bramley & Leishman, 2005) and in the case of Malaysia, insufficient manpower, in terms of both inadequate number and skills of personnel (Sufian & Ab. Rahman, 2008).…”