Monitoring Pets, Deterring Intruders, and Casually Spying on Neighbors: Everyday Uses of Smart Home Cameras

Broadening Privacy and Surveillance: Eliciting Interconnected Values with a Scenarios Workbook on Smart Home Cameras

“…However in practice, not everyone is equally able to exercise these rights or make these decisions. Furthermore, many consumer IoT devices involve spatial sensors such as cameras and microphones which affect the privacy of nearby actors [92,106].…”

“…A growing body of HCI research has begun studying how privacy and ethical concerns arise in "lateral" [5,75] social relationships between different types of users. In particular we consider primary users as users who have greater forms of control and access to smart home devices (often by owning them), while non-primary users have less control and access [106]. Koshy et al use the terms "pilot" and "passenger" users to similarly describe these relationships [57], though we build on Pierce et al 's conception of non-primary users [92] to consider a range of relationships (such as secondary and tertiary users who may have some but restricted access to devices, or indirect/incidental users like delivery workers interacting with cameras).…”

“…Furthermore, these technologies may affect additional social values, such as mediating social interactions and changing how trust or autonomy are considered within relationships. This paper focuses on smart home cameras because they are one of the most popular, growing [106], and controversial applications of smart home products [87,92,106]. Values in design scholars have sought methods to proactively identify and discuss the potential social values impacts and ethical arXiv:2405.10904v1 [cs.HC] 17 May 2024 harms related to new technologies [96,116].…”

“…This paper presents a case study using a design workbook of conceptual designs proposals and hypothetical use case scenarios to elicit discussion about social values and ethical issues with users and stakeholders of smart home camera technologies (Figure 1). We created a workbook to initially explore how smart camera technologies might continue to amplify and exacerbate issues of privacy and surveillance [87,106], especially in social relationships between "primary" and "non-primary" users. Primary users have greater forms of control and access to smart camera devices, while non-primary users [106] have less control and access.…”

“…We created a workbook to initially explore how smart camera technologies might continue to amplify and exacerbate issues of privacy and surveillance [87,106], especially in social relationships between "primary" and "non-primary" users. Primary users have greater forms of control and access to smart camera devices, while non-primary users [106] have less control and access. Specifically, the workbook explores how future smart home camera systems might affect relationships among Parents & Children, Landlords & Tenants, and Residents & Domestic Workers.…”