Monitoring of Infrastructure of Transport and Logistics Companies

Abstract

For the English full text of the article please see the attached PDF-File (English version follows Russian version).ABSTRACT The quality of services provided by transport organizations depends largely on the state of their logistics infrastructure. High differentiation of companies in the contract logistics market makes it difficult to select a partner, which may lead to a decrease in the level of order service. The subject of the analysis is the logistics infrastructure of transport companies performing logistics services. The objective of the study is to develop indicators for assessing the logistics infrastructure of transport companies as partners of focus companies, e. g. of JSC Russian Railways, in supply chains. Following this purpose, the article proposes to introduce a process approach to assessing the logistics infrastructure of transport companies, starting by offering an approach to the notion of logistics infrastructure. It is assumed that the use of a suggested multilevel set of criteria for assessing the logistics infrastructure, simultaneously with the results of the logistics activities of partner companies, and monitoring of these data will solve the following tasks: automate the process of collecting and processing data on transport companies as participants in supply chains; reduce the time for analysis and selection of a partner in the supply chain, taking into account its infrastructure characteristics and performance in previous periods; in the future will allow to move to digitalization of the process of organizing the supply chain and increase the segment of high margin transportation, by reducing the delivery time and increasing the quality of logistics services. Study of proposed criteria was conducted at the example of Irkutsk region. Keywords: logistics system, infrastructure, transport and logistics service, market, transport and logistics company, logistic process.