“…Nonetheless, IC initiatives cover all types of “knowledge inputs” (both explicit and tacit), which reside in the talents and skills of employees (human capital initiatives), systems and procedures (structural capital initiatives), and contacts and collaborations (relational capital initiatives) (Hayaeian et al, 2021 ; OECD, 2020 ; Córcoles et al, 2011 ; Arun & Shekar, 2020 ). These initiatives permit the “strategic innovation” and “process capabilities” of HEIs and subsequently improve the performance of HEIs (OECD, 2020 ; Vo & Tran, 2022 ; Krishna & Jain, 2020 ; Yoda & Kuwashima, 2020 ; Pedro et al, 2019 ; Nakamura, 1999 ). In addition, the recent paradigm shifts towards valuing “intangibles” have reshaped the traditional approaches of value creation towards a more innovative way of managing “knowledge-input” and “knowledge-output” in knowledge subjects (Hayaeian et al, 2021 ; Guerrero et al, 2021 ; Paoloni et al, 2021 ; Ferreira & Fernandes, 2017 ; Arun & Shekar, 2020 ; Baima et al, 2020 ).…”