Modern trends and directions of use by enterprises of information and communication technologies

Abstract

The article studies the current trends in the use of information and communication technologies by Ukrainian enterprises in their practical activities during 2017–2019 years based on the generalization of statistical data. The object of the research is the information and communication technologies of the Internet as a key factor to ensure business informatization and to increase the competitiveness and economic security of enterprises. The purpose of the article is to analyze and identify the nature of changes in the dynamics and directions of the use of computer technology, information and communication technologies by Ukrainian enterprises in recent years. The work uses the methods of analytical-monographic – in the study of literary sources on the topic of research; analysis and synthesis – to summarize statistical data on trends in the use of information and communication technologies by enterprises; system analysis, abstraction, logical generalizations – in determining the characteristic features of the process that is being investigated; abstract-logical – to form conclusions. The data relative to the process of implementation and use in enterprises of modern information and communication technologies are summarized and analyzed. The areas of use of the Internet, which enterprises are mainly used to transmit or receive email messages, banking operations, obtaining information about goods and services, obtaining information from public authorities. The dynamics and directions of use by enterprises of websites, which are used mainly to serve customers and create electronic links to business social media profiles. The tendencies of the use of cloud computing services are analyzed, among which enterprises are preferred by the use of financial or accounting applications, Email and office software. The advantages, opportunities and threats from the use of modern information and communication technologies by enterprises are identified. It is proposed the information technologies that should be recommended for enterprises in practice in the context of accelerating business informatization.