Moderating role of big data usage in intellectual capital and innovation performance: evidence from Turkish banking sector
Abdulmuttalip Pilatin
Abstract:PurposeIn this study, the moderator effect of the use of big data by Turkish banks on the innovation performance of the intellectual capital components, human capital, structural capital, and relational capital is discussed.Design/methodology/approachIn the research, 618 survey data applied to bank employees and weighted according to population in seven regions were used. The data were analyzed through the structural equation model.FindingsAccording to the empirical results, intellectual capital components and… Show more
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