We revisit the scenario where inflation is preceded by a radiation era by considering that the inflaton too could have been in thermal equilibrium early in the radiation era. Hence we take into account not only the effect of a pre-inflationary era on the inflaton mode functions but also that of a frozen thermal distribution of inflaton quanta. We initially discuss in detail the issues relevant to our scenario of a pre-inflationary radiation dominated era and then obtain the scalar power spectrum for this scenario. We find that the power spectrum is free from infrared divergences. We then use the WMAP and Planck data to determine the constraints on the inflaton comoving 'temperature' and on the duration of inflation. We find that the best fit value of the duration of inflation is less than 1 e-folding more than what is required to solve cosmological problems, while only an upper bound on the inflaton temperature can be obtained.1 Other attempts to explain the low power at low CMB multipoles involve non-trivial topologies of the universe [14][15][16][17][18][19][20][21][22], bouncing cosmologies [23,24], various inflationary scenarios (e.g. hybrid models of inflation [25], multi-field inflation [26], inflation which takes place in two stages [27][28][29] just enough inflation [30,31] which could take place in modified gravity theories [32] or preceded by a fast roll