Modeling the Success of Windows Domain Network (WDN) Using the DeLone and McLean Information System (IS) Success Model

Abstract

This work attempts to evaluate the success of the Windows Domain Network (WDN) using the DeLone and McLean information system (IS) success model. With a case in a University in the Philippines, this study utilized a total of 290 valid responses from 424 participants. Results using structural equation modeling (SEM) indicate that information, service, and system quality demonstrate a moderately positive relationship with system usage and have a significant relationship with user satisfaction. On the other hand, system usage exhibits a significant relationship both to user satisfaction and net benefits, while user satisfaction demonstrates a positive relationship with net benefits. Findings also suggest that information quality, system quality, and service quality have a positive influence on system usage while only service quality yields no significant influence on user satisfaction. Implications of these findings are discussed in this work.

The Way of Expanding Technology Acceptance—Open Innovation Dynamics

“…A further extension of TAM (i.e., e-TAM) is developed to explain software and IT product behavior perspective [23,34,35,67]. This model is recently implemented by [23] by proposing a consumer acceptance model for the Home Energy Management System (HEMS).…”

“…These variables are independent of each other; hence, there is no mediating relationship between these variables. The consumer acceptance model for HEMS previously developed by [23] has been recently referred to by [35] with a few changes. Here, they found that economic benefit, social contribution, and environmental responsibility has a positive influence on the usefulness of HEMS.…”

“…The extended TAM introduces external variables such as economic benefit, social contribution, environmental responsibility, and innovativeness [35] in addition to the original TAM constructs, perceived ease of use, perceived usefulness, and behavior intention. Economic benefits refer to the monetary incentives that the consumer gains when using a technology.…”

“…In another case of agricultural advancement, [82] noted that through modern, innovative production techniques which are viewed as essential for ensuring economic profitability and sustainability among young farmers, its eventual adoption becomes a major decision for farmers to make. In the case of the energy sector, [35] also emphasizes that savings in electricity consumption dramatically affect the perceived usefulness of the system, which leads consumers to continue using such a system. Thus, hypotheses regarding the relationship of economic benefits, environmental responsibility, social contribution to perceived usefulness, respectively are presented as follows: Hypothesis 1 (H1).…”

“…In fact, a plethora of technology-based advanced monitoring systems throughout the United States and many other developed countries was implemented two decades ago [30,31]. Furthermore, investigations of factors affecting users' acceptance of the technology-based energy management innovation have also been widely discussed separately [32][33][34][35].…”