Modeling and managing collaborative processes over the internet

Abstract

Purpose -Collaborative processes are relatively complex and are therefore difficult to handle. Representing the joint processes and capturing the interactions among stakeholders in a structured way are critical to improve the collaboration productivity. This paper aims to present a generic collaborative process model that improves on current approaches by explicitly representing the perspectives of stakeholders and their evolution traversing a work process. Design/methodology/approach -This approach provides a mechanism to identify the interdependencies among tasks and stakeholders, and realizes collaboration through process management. A web-based information system using the model to support collaborative process management is also described. Findings -The research work provides collaboration management systems with the ability to analyze and control the processes through sharing perspectives. Originality/value -The models and methods described in this paper are an important part of a pervasive, resilient and predictable means for business process management over the internet.

A Scientific Foundation of Collaborative Engineering

“…It is therefore important to assess each collective human action carefully in terms of the characteristics of its stakeholders, resources, goals, and structure to understand the appropriate endeavor. Table 2 summarizes these distinguishing characteristics to guide such assessments [147]. …”

6.3.1 Process Patterns for Agile Capability Engineering Methodology: The PACEM Project

“…Therefore, theoretical validation is needed to simulate process execution and analyze possible deadlocks or unused resources, prior to considering a pattern as a potential candidate. Approaches using colored Petri networks (Jensen 1997) for collaborative process execution assessment such has described in (Cai et al 2005) are under review, to complement the toolset we need for process improvement assessment.…”

Modelagem e avaliação de um sistema modular para gerenciamento de informação na Web

“…Seus inúmeros recursos e sua indiscutível ubiqüidade vêm modificando o cotidiano da vida humana: pessoas se conectam à rede mundial para desfrutar da facilidade de se comunicar com outros indivíduos (GIRGENSOHN;LEE, 2002), formar grupos de trabalho colaborativo (CAI et al, 2005), comprar produtos, contratar serviços, estudar e capacitar-se (CORTIMIGLIA, 2004;LAINEMA, NURMI, 2006), realizar pesquisas científicas (BORREGO et al, 2007), procurar emprego (JANSEN; JANSEN; SPINK, 2005), visitar museus virtuais (LOUREIRO, 2004), utilizar serviços públicos (BARITÉ; LÓPEZ-HUERTAS, 2004) ou mesmo tão-somente divertir-se (CASTELLS, 1999;PARK, 2005).…”