Modeling and analyzing the impact of lean principles on organizational performance using ISM approach

Kumar, Ravinder; Kumar, Vikas; Singh, Sultan

doi:10.5267/j.jpm.2017.5.001

Cited by 11 publications

(6 citation statements)

References 23 publications

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“…This approach is the upgraded version of TISM and ISM (Rajan et al , 2020). The ISM is the qualitative analysis-based approach that provides the hierarchical model which generally referred as the well-defined model (Warfield, 1977; Kumar et al , 2017), whereas in the TISM the interpretation is done for every identified variable that further presents the model (digraph) based on iterations (Mittal et al , 2016, 2017; Sindhwani and Malhotra, 2017). In the ISM and TISM approach, the reachability matrix and the partitioning steps are same.…”

Section: Methodsmentioning

confidence: 99%

Modelling enablers of efficiency and sustainability of healthcare: a m-TISM approach

Sindhwani

Kumar

Behl

et al. 2021

BIJ

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PurposeIt would not be an exaggeration to say that healthcare is the most crucial one in today's perspective. The healthcare sector, in general, is engaged in working on various dimensions simultaneously like the safety, care, quality and cost of services, etc. Still, the desired outcomes from this sector are far away, and it becomes pertinent to address all such issues associated with healthcare on a priority basis for sustaining the outcomes in a long-term perspective. The present study aims to explore the healthcare sector and list out the directly associated enablers contributing to increasing the viability of the healthcare sector. Besides, the interrelationship among the enlisted enablers needs to be studied, which further helps in setting-out the priority to deal with individual enablers based on their impedance in the contribution towards viability increment.Design/methodology/approachThe authors have done an extensive review to list out the enablers of the healthcare sector to perform efficiently and effectively. Further, the attempt has been made on the enablers to rank them by using the modified Total Interpretative Structure Modelling (m-TISM) approach. The validation of the study reveals the importance of enablers based on their position in the hierarchical structure. Further, the MICMAC analysis on the identified enabler is performed to categorize the identified enablers in the different clusters based on their driving power and dependence.FindingsThe research tries to envisage the importance of the healthcare sector and its contribution towards national development. The outcomes of the m-TISM model in the present study reveal the noteworthy contribution of the organizational structure in managing the healthcare facilities and represented it as the perspective of future growth. The well-designed organizational structure in the healthcare industry helps in establishing better employee–employer cooperation, workforce coordination and inter-department cooperation.Research limitations/implicationsEvery research work has limitations. Likewise, the present research work also has limitations, i.e. input taken for developing the models are from very few experts that may not reflect the opinion of the whole sector.Practical implicationsThe healthcare sector is the growing sector in the present-day scenario, and it is essential to keep the quality of treatment in check along with the quantity. The present study has laid down the practical foundations for improvement in the healthcare sector viability. Besides, the study emphasized on accountability of the healthcare sector officials to go with the enablers having the strong driving power for effective utilization of all the resources. This would further help them in customer (patients) satisfaction.Originality/valueDespite an increase in demand for good quality healthcare facilities worldwide, the growth of this sector is bounded by the economic, demographic, cultural and environmental concerns, etc. The present study proposed a unique framework that provides a better understanding of the enablers. It would further help in playing a key role in increasing the viability of the healthcare sector. The hierarchy developed with the help of m-TISM and MICMAC analysis will help the viewers to recognize the important enablers based on their contribution to the viability improvement of the healthcare sector.

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Section: Methodsmentioning

confidence: 99%

Modelling enablers of efficiency and sustainability of healthcare: a m-TISM approach

Sindhwani

Kumar

Behl

et al. 2021

BIJ

Self Cite

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“…The concept of ISM technique is that the expert opinion gathered is consolidated and then structured using matrices and then modelled in the hierarchical form of levels with the relationships amidst levels being defined (Kumar, Kumar and Singh, 2017) . In recent years, ISM technique has been integrated with multiple MCDM approaches (Thakkar et al , 2005; Shahin et al , 2019b; Pourjavad et al , 2020) .…”

Section: Methodsmentioning

confidence: 99%

ISM–ANP hybrid approach to prioritize the barriers in green lean Six Sigma implementation in construction sector

Thomas

Khanduja

2021

IJLSS

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Purpose The purpose of this paper is to prioritize and establish relationships among the barriers that affect green, lean and Six Sigma (GLSS) implementation in the Indian construction sector. Design/methodology/approach A hierarchal model consisting of several levels is generated by the interpretive structural modelling (ISM) methodology. For establishing the priority weights and the ranking of the barriers, the relationships among barriers from the model in ISM are used to provide an output from the analytic network process (ANP). The 12 vital barriers that affect implementation of GLSS adoption were shortlisted from literature and then finalized in consultation with experts belonging from both industry and academia. Findings Based on the ISM model “Lack of awareness for green products, Lack of top management commitment and involvement as well as Lack of funds along with an improper estimation” are at the highest level. Similar results were found while ranking the barriers through ISM–ANP integration. Originality/value This study identified and prioritized the barriers that affect GLSS implementation using ISM–ANP approach, such a study has not been attempted previously for the construction sector. The ISM model and ANP ranks are based on the inputs gathered from experts and academicians so as to ensure practical validity. This approach is assists decision-makers to focus on the key barriers priority basis and enables them to implement GLSS smoothly.

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“…Drawing from a prodigious body of knowledge on lean implementation (Landsbergis et al, 1999;Parker, 2003;Delbridge, 2007;Demeter et al, 2009;Rahman et al, 2010;Yang et al, 2011;Kumar and Kumar, 2016;Shah et al, 2017;Kumar et al, 2017;Valente and Catarina, 2018) and LTP inculcation (Hines et al, 2004;Belekoukias et al, 2014;Aghakhani et al, 2016;Panwar et al, 2018;Iranmanesh et al, 2019), a direct effect is expected between LTP and OP. A conceptual framework highlighted by Liker (2004) in his book titled "The Toyota Way" puts forth a framework that highlights the critical indicators for the success of Lean Thinking like human resource management, workers' direction and involving employees in lean implementation focusing on teamwork.…”

Section: Lean Thinking In It Organizationsmentioning

confidence: 99%

“…Lean, with its initiation in the automobile industry, has been diligently implemented and researched across the manufacturing sector (Shah et al, 2017;Kumar et al, 2017;Valente and Catarina, 2018). A close review of literature from, Service Industry (Kim, 2013), the Retail Sector (Vlachos, 2015) and Healthcare and Pharmacy (Koeijera et al, 2014;Kelendar, 2020;Fiorillo et al, 2021) to name a few, indicate that lean is implemented in highvolume processes industries.…”

Section: Justification For It Industrymentioning

confidence: 99%

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Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach

Megha,

Srikantha Dath

2023

BPMJ

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PurposeHuman Resource Practices (HRPs) have undergone a revolutionary change, with their practices being more strategic for facilitating the change process. Extant literature studies the impact of Lean Thinking Practices (LTPs) on Organizational Performance (OP). However, the role of HRP as a strategic partner in the inculcation of LTP appears to have been explored sparingly. Hence, this paper aims to identify the specific HRPs that enhance the impact of Lean Thinking on OP.Design/methodology/approachA cross-sectional survey method was adopted. A total of 528 responses from IT organizations across various levels and processes were collected. The proposed conceptual framework was tested and validated SPSS-Process Macro.FindingsFindings revealed that the presence of HRPs as moderators is significantly impacting the relationship between LTP and OP. LTP when moderated by HRPs significantly impacts employee well-being when compared to other performance variables.Originality/valueThis study is a maiden attempt to study the role of HRP in the inculcation of LTP in IT organizations. Earlier studies, which have mainly concentrated on the need for Human Resource (people) involvement, have spoken and researched less about the specific HRPs in the inculcation of LTP. An empirically validated specific HRP for inculcating LTP in IT organizations is a significant contribution.

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Modeling and analyzing the impact of lean principles on organizational performance using ISM approach

Cited by 11 publications

References 23 publications

Modelling enablers of efficiency and sustainability of healthcare: a m-TISM approach

Modelling enablers of efficiency and sustainability of healthcare: a m-TISM approach

ISM–ANP hybrid approach to prioritize the barriers in green lean Six Sigma implementation in construction sector

Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach

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