Modeling and analysis of customer journey enablers: A case study of religious pilgrimage

Lin, Ling-Zhong

doi:10.1016/j.jhtm.2023.10.004

Cited by 2 publications

(1 citation statement)

References 47 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Moreover, researchers have investigated the ways in which social media facilitates communication (Hussain et al 2019) and connectivity among pilgrims, both during their journeys and upon their return (Lin 2023). Studies have documented how platforms such as Facebook groups, WhatsApp chats, and Instagram hashtags enable pilgrims to share their experiences, exchange tips and recommendations, and form virtual communities with fellow travelers, fostering a sense of camaraderie and mutual support among participants (Caidi 2023).…”

Section: Impact Of Social Media Usage On Pilgrimage Journeysmentioning

confidence: 99%

Social Media and the Spiritual Journey: The Place of Digital Technology in Enriching the Experience

Hussain,

Wang

2024

Religions

View full text Add to dashboard Cite

This qualitative study explores the utilization of social media among Pakistani pilgrims during spiritual journeys and investigates its impact on their pilgrimage experiences. Thirty Pakistani pilgrims who had embarked on spiritual journeys to various religious sites were interviewed using semi-structured interviews. Thematic analysis was employed to analyze the interview transcripts, revealing five main stages of social media usage: pre-trip preparation, real-time updates and guidance, community building and support, sharing experiences and insights, and post-trip reflection and engagement. At each stage, social media played diverse roles, including providing information and support, fostering connections with fellow pilgrims, sharing personal experiences, and facilitating spiritual dialogue. This explorative study underscores the significance of social media in enhancing the pilgrimage experience for Pakistani pilgrims, serving as a valuable tool for information dissemination, community building, spiritual support, and personal reflection throughout the pilgrimage journey. The findings contribute to a deeper understanding of how social media shapes pilgrims’ experiences and fosters their spiritual growth, emphasizing the need for further research to explore the nuanced dynamics of social media usage in the context of pilgrimage. Overall, this study sheds light on the unique role of social media in the spiritual journeys of Pakistani pilgrims and highlights its implications for pilgrimage practices and the broader discourse on religious tourism.

show abstract

Section: Impact Of Social Media Usage On Pilgrimage Journeysmentioning

confidence: 99%

Social Media and the Spiritual Journey: The Place of Digital Technology in Enriching the Experience

Hussain,

Wang

2024

Religions

View full text Add to dashboard Cite

show abstract

Techno-Economic Analysis for Energy Supply to Sustainable Pilgrimage Market

Prasad,

Singh,

Tanuja

et al. 2024

Practice, Progress, and Proficiency in Sustainability

View full text Add to dashboard Cite

Globally, the use of renewable energy sources has increased significantly in recent years. As an attempt to achieve environmental sustainability, a number of efforts are being implemented to lower the carbon footprint of rapidly growing economies. The objective of reaching zero emissions is essential for this project. Particularly in Varanasi, a promising future is emerging as the areas of renewable energy, technology, and economy come together. The initiatives to electrify the pilgrimage market through innovative technology solutions for the production of renewable energy are a prime example of this combination. There is a 197,146,136 watt hour need for energy in Varanasi, the proposed location. The solar and grid together in the proposed system generate 263,979 kWh, of which 30,615 kWh are produced by photovoltaic cells, 233,364 kWh by the grid itself and 19,334 kWh by grid sales. This system emits 140 kg of CO2 annually. In the present study, ROI is 54.3%, IRR is 58.5%, and the simple payback period is 1.71 years, according to the economics.

show abstract

Modeling and analysis of customer journey enablers: A case study of religious pilgrimage

Cited by 2 publications

References 47 publications

Social Media and the Spiritual Journey: The Place of Digital Technology in Enriching the Experience

Social Media and the Spiritual Journey: The Place of Digital Technology in Enriching the Experience

Techno-Economic Analysis for Energy Supply to Sustainable Pilgrimage Market

Contact Info

Product

Resources

About