Model Sistem Pengolahan Data Pengaduan Karyawan Untuk Mengukur Kepuasan Pelayanan Dalam Meningkatkan Kinerja Perusahaan

Abstract

Companies that are engaged in industry, currently continue to experience growth, along with increasing demand, this is certainly followed by an increase in the number of employees to reach tens of thousands, so that the company can reach the specified production targets every day. Management of a company with this number of employees is not easy, this can be seen from the high number of employee complaints that have an impact on company performance. To maintain employee performance, companies are demanded to be able to deal with every employee complaint quickly and accurately. The above problems certainly require a system that is able to measure the satisfaction of company services to employees, so that the company's performance is maintained well, besides that the system that has been running in the form of complaints is considered ineffective and inefficient, because it results in high costs for paper form preparation, not to mention the difficulties in recapitulation of complaints, this is the cause of the slow realization of actions against employee complaints and frequent errors of action due to inaccurate reports. This problem can be overcome with a computerized system, so it is expected to be able to create a recapitulation quickly, so that actions can be taken appropriately. By using various data collection and analysis methods, the design method includes usecase, activity, sequences and class diagrams, to produce an integrated system so that it can measure employee satisfaction and improve company performance.

Model Aplikasi Helpdesk Online Untuk Mendukung IT Support Dalam Meningkatkan Pelayanan Karyawan

“…Hal ini dapat diselesaikan menggunakan berbagai metode penelitian diantaranya observasi, wawancara, studi pustaka. Dan untuk menggambarkan suatu sistem penulis menggunakan desain uml yang akan menggambarkan use casediagram, activitydiagram, sequencediagram dan classdiagram [1] [2]. Sebagai gambaran dari hasil analisis menggunakan PIECES [3][4].…”

Prototype Sistem Pengelolaan Karyawan Kontrak Berbasis Progressive Web Application Pada Perusahaan Outsourcing

“…Dalam dunia Psikologi Industri, tercatat karyawan outsourcing adalah karyawan kontrak yang dipasok dari sebuah perusahaan penyedia jasa tenaga outsourcing Aplikasi berbasis Progressive Web Apps (PWA) adalah sebuah istilah untuk aplikasi berbasis web yang menggunakan teknologi web paling mutakhir. PWA sebenarnya hanyalah aplikasi berbasis web biasa, tapi memanfaatkan fitur prambanan yang modern agar tampil seolah-olah merupakan aplikasi asli ( native) [1] [8]. PWA digambarkan sebagai kumpulan dari teknologi, konsep desain dan RESTful API ( Application Programming Interface) yang bekerja ISSN: 2461-1409 Online ISSN: 2655-5298 secara bersama untuk memberikan sentuhan aplikasi pada sebuah mobile web [2] [12].…”