2014
DOI: 10.4018/978-1-4666-6166-0.ch018
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Mobile Usability

Abstract: Context and the pervasive environment play a much greater role in mobile technology usage than stationary technology for which usability standards and methods were traditionally developed. The examination of mobile usability shows complex issues due to the ubiquitous and portable nature of mobile devices. This chapter presents the current state of mobile usability testing. More specially, topics covered are various usability testing methods, contextual complexity, audio interfaces, eye and hands-free interacti… Show more

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Cited by 3 publications
(1 citation statement)
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“…Unfortunately,mobilemediafacessignificantusabilitychallenges.Studiesshowthatdesktop sitesexhibitpoorusabilitymetricswhenaccessedonmobiledevices (Gallant,Boone,&LaRoche, 2014).Amobiledevicecontainsoperationalfactorsthatcanaffectcognition,createdistraction,limit efficiency,andinhibitusability.Thereareinherentlymoredistractionsthathavenegativeimpactson bothusabilityandperformance (Deegan,2014).Smallerscreensizesnecessitateseriousconsideration forcontentinclusion.Onestudyrevealedthathavingtoenlargeamobilescreentotouchalinkor buttonisthesinglemostfrustratingusabilityissueformobileusers (Silver,2016).Anotherrevealed that 69% of users find that "excessive form field requirements" will stop them from completing generalinquiryform (KoMarketing,2016).Inanenvironmentwherescreenrealestateispremium, thedecisionaboutwhichelementstokeeprequiresanunderstandingoftheusabilityimplications.…”
Section: Introductionmentioning
confidence: 99%
“…Unfortunately,mobilemediafacessignificantusabilitychallenges.Studiesshowthatdesktop sitesexhibitpoorusabilitymetricswhenaccessedonmobiledevices (Gallant,Boone,&LaRoche, 2014).Amobiledevicecontainsoperationalfactorsthatcanaffectcognition,createdistraction,limit efficiency,andinhibitusability.Thereareinherentlymoredistractionsthathavenegativeimpactson bothusabilityandperformance (Deegan,2014).Smallerscreensizesnecessitateseriousconsideration forcontentinclusion.Onestudyrevealedthathavingtoenlargeamobilescreentotouchalinkor buttonisthesinglemostfrustratingusabilityissueformobileusers (Silver,2016).Anotherrevealed that 69% of users find that "excessive form field requirements" will stop them from completing generalinquiryform (KoMarketing,2016).Inanenvironmentwherescreenrealestateispremium, thedecisionaboutwhichelementstokeeprequiresanunderstandingoftheusabilityimplications.…”
Section: Introductionmentioning
confidence: 99%