Mobile shoppers’ response to Covid-19 phobia, pessimism and smartphone addiction: Does social influence matter?

Chopdar, Prasanta Kr; Paul, Justin; Prodanova, Jana

doi:10.1016/j.techfore.2021.121249

Cited by 83 publications

(70 citation statements)

References 79 publications

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“…However, the indirect association between perceived stress and mobile phone addiction can be moderated by self-control [47]. COVID-19 phobia and COVID-19 news exposure are substantial determinants of consumers' smartphone addiction, which in turn affect mobile shopping frequency, and social influence plays an important role in moderating mobile shopping frequency for individuals who seem to experience smartphone addiction [48].…”

Section: Addiction During Covid-19mentioning

confidence: 99%

The Increase in Addiction during COVID-19

Daglis

2021

Encyclopedia

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The increase in addiction during COVID-19 is a condition that emerged as an aftermath of COVID-19-related events, for instance, fear of the spread of COVID-19, self-abstention from many activities, and restrictions established by the lockdown measures. This condition includes substance addictions such as drugs and alcohol but also behavioral addictions such as gambling, gaming, pornography, and smartphone and internet misuse.

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Section: Addiction During Covid-19mentioning

confidence: 99%

The Increase in Addiction during COVID-19

Daglis

2021

Encyclopedia

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“…Besides, the spread of Covid-19 has strongly shifted purchases from the physical channel to the online channels, with a growing number of shoppers buying mobile for the first time during the pandemic (Tran, 2020). Consumers’ Covid-19 related fears, government limitations and a convenient access have spurred the mobile shopping (Chopdar et al , 2022; Lhuillier, 2022).…”

Section: Discussionmentioning

confidence: 99%

Extrinsic motivations behind mobile shopping: what drives regular and occasional shoppers?

Canio

Blasco

Martinelli

2022

IJRDM

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PurposeThis paper aims at shedding light on the competing extrinsic motivations behind the mobile shopping process of regular and occasional shoppers. Price and convenience, shopping security, order delivery and post-sale service are investigated as antecedents of the mobile shopping attitude-intention path.Design/methodology/approachThe empirical analysis is based on a multigroup structural equation model (SEM) developed on 903 online questionnaires collected among Chinese shoppers in a pre-Covid-19 pandemic retailing context.FindingsFindings evidence contrary motivations behind the attitude – intention to shop using a mobile retail app of regular and occasional shoppers. While all the investigated aspects result to be positively relevant for regular m-shoppers, shopping security and post-sale service do not impact the attitude – intention path of occasional mobile shoppers. Results support retailers’ strategies in the context of mobile shopping growth.Originality/valueThe paper contributes to the emerging retailing literature on mobile shopping by offering a comparison of the motivations behind the mobile shopping intention of regular and occasional shoppers. Extrinsic motivations before, during and after the transaction are jointly investigated in the study.

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“…Relevant research has investigated whether smartphone usage throughout the COVID-19 home quarantines ( Saadeh et al, 2021 ; Serra et al, 2021 ; Chopdar et al, 2022 ; Hu et al, 2022 ; de Freitas et al, 2022b ) has greatly increased. Unfavorable clinical, psychological, and social outcomes generated by smartphone overuse during the COVID-19 pandemic differ according to degrees of addiction.…”

Section: Discussionmentioning

confidence: 99%

“…Behavioral addiction of smartphone users ( Saadeh et al, 2021 ; Serra et al, 2021 ; Chopdar et al, 2022 ; Hu et al, 2022 ; de Freitas et al, 2022b ) can result in anxiety symptom severity, psychiatric symptoms, and depressive stress. Smartphone addiction risk can configure pathological personality traits related to stress, anxiety, and depression (e.g., compulsive smartphone usage, depression psychopathology, and social anxiety).…”

Section: Excessive Screen Time and Social Media Overusementioning

confidence: 99%

“…The addictive relationship with technological devices ( Masaeli and Farhadi, 2021 ; Serra et al, 2021 ; Chopdar et al, 2022 ; Hu et al, 2022 ; de Freitas et al, 2022a ; Zhao et al, 2022a ) has been intensified by the consequences of the COVID-19 outbreak. By impacting health and well-being, the COVID-19 crisis has contributed to smartphone addiction.…”

Section: Introductionmentioning

confidence: 99%

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Smartphone addiction risk, technology-related behaviors and attitudes, and psychological well-being during the COVID-19 pandemic

et al. 2022

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COVID-19 pandemic-related perceived risk of infection, illness fears, acute stress, emotional anxiety, exhaustion, and fatigue, psychological trauma and depressive symptoms, and sustained psychological distress can cause smartphone addiction risk and lead to technology-related cognitive, emotional, and behavioral disorders, thus impacting psychological well-being. Behavioral addiction of smartphone users can result in anxiety symptom severity, psychiatric symptoms, and depressive stress. We carried out a quantitative literature review of the Web of Science, Scopus, and ProQuest throughout June 2022, with search terms including “smartphone addiction + COVID-19” + “stress,” “anxiety,” “depression,” “psychological distress,” “screen time,” and “fear.” As we analyzed only articles published between 2020 and 2022, 288 papers met the eligibility criteria. By excluding sources with similar titles, having unclear findings or unsupported by replication, or displaying inconsistent content, we selected 64, mainly empirical, sources. We used layout algorithms (VOSviewer) and bibliometric mapping (Dimensions) as data visualization tools. Assessing the Methodological Quality of Systematic Reviews (AMSTAR), a systematic review and literature review software (Distiller SR), Mixed Methods Appraisal Tool (MMAT), and Systematic Review Data Repository (SRDR) were employed as methodological quality assessment tools. As limitations, we analyzed only articles published between 2020 and 2022 in scholarly outlets indexed in the Web of Science, Scopus, and ProQuest databases. The scope of our study also does not advance the inspection of sources covering vulnerable individuals suffering from certain diseases or specific generations. Subsequent analyses should develop on smartphone use and addiction among children and adolescents. Future research should thus investigate problematic smartphone use and addiction across generations Z and Alpha. Attention should be directed to their personality traits and psychopathological symptoms.

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Mobile shoppers’ response to Covid-19 phobia, pessimism and smartphone addiction: Does social influence matter?

Cited by 83 publications

References 79 publications

The Increase in Addiction during COVID-19

The Increase in Addiction during COVID-19

Extrinsic motivations behind mobile shopping: what drives regular and occasional shoppers?

Smartphone addiction risk, technology-related behaviors and attitudes, and psychological well-being during the COVID-19 pandemic

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