Mobile payments adoption in public transport

Fontes, Tânia; Costa, Vera L.; Ferreira, Marta Campos; Li, Shengxiao; Zhao, Pengjun; Dias, Teresa Galvão

doi:10.1016/j.trpro.2017.05.093

Cited by 40 publications

(17 citation statements)

References 17 publications

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“…Leveraging data from citizens to guide were and how to develop has been gaining attention over the past recent years as researchers and practitioners are now able to mine data from social media platforms (Hasan & Ukkusuri, 2014;Di Pietro et al, 2015;Moyo & Musakwa, 2016;Fontes et al, 2017). Given how most smartphones are equipped with sensors, social media platforms have developed applications which promise to enhance the quality of life of the user by collecting locational data, images and sound in order on the personalise the users experience on the social media platform.…”

Section: Crowdsourcing Internet Of Things and Volunteered Geographicmentioning

confidence: 99%

“…Over the recent years the nature of geographic information has rapidly changed from the traditional cartography legacy, as crowdsourcing and the IoT have change the nature in which location data is collected, stored, processed and visualised (Fontes et al, 2017). A notably example is how users can now use platforms such as Google Maps to search not only for traditional location information but other text searches, (such as food, gym, school and companies), Google Maps will then reveal results with geotagged references.…”

Section: Crowdsourcing Internet Of Things and Volunteered Geographicmentioning

confidence: 99%

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Exploring the Potential of Crowd Sourced Data to Map Commuter Points of Interest: A Case Study of Johannesburg

Moyo

Musakwa

2019

Int. Arch. Photogramm. Remote Sens. Spatial Inf. Sci.

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Modern African cities are faced with various mobility and transportation challenges. In developing smart sustainable cities, city planners need to create a balance between supply and demand for public transportation. Development of multi-mobility mode models has contemporarily received a special interest in smart cities development. Globally, the use of bike sharing services to complete the first kilometre or last kilometre of the trip has been highly received, with commuters using either rail or road mobility modes for the middle section of their trip. Within the developing world context, the use of multi-mobility modes in daily commuting is still new, and little research has been done to guide this. Notwithstanding the influence of uncertainties and fragmentation over demand and supply in public transportation provision. In the South Africa context, various modes of public transportation have been developed which seek to be smart, sustainable and efficient such as the fast train (Gautrain), Bus rapid transport (Rea Vaya and Gaubus) and Bikes sharing platforms (Upcycles), however most of these modes are currently not spatially connected. Hence the researcher sought to develop a stepping stone in planning for future mobility demand. Using an explorative methodology, the authors collected quantitative and spatial data in the form of land-use data and crowd sourced data (from twitter) to map commuter points of interest in and around the city of Johannesburg. The results reveal hot and cold spots in the city. The hot spots reveal areas where commuters frequently travel to, and when overlaid with transportation data, we are able to identify potential locations to develop new transportation hubs as these will overtime become key points of interest.

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Section: Crowdsourcing Internet Of Things and Volunteered Geographicmentioning

confidence: 99%

Section: Crowdsourcing Internet Of Things and Volunteered Geographicmentioning

confidence: 99%

Exploring the Potential of Crowd Sourced Data to Map Commuter Points of Interest: A Case Study of Johannesburg

Moyo

Musakwa

2019

Int. Arch. Photogramm. Remote Sens. Spatial Inf. Sci.

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“…In terms of application to urban transport, so far, the railways and metros have been the most successful adapters of smart ticketing systems with a high number of transactions. The payments include either a special SIM card (e.g., OV-chipkaart from the Dutch public transport chip card) or a prepaid account accessible by smartphone (Fontes et al 2017).…”

Section: Literature Reviewmentioning

confidence: 99%

Young Transport Users’ Perception of ICT Solutions Change

Bąk

Borkowski

2019

Social Sciences

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The increasing urban population impacts heavily on city sustainability. One of the key sustainability problems in developing cities is an efficient transport system that can meet transport needs at the lowest social cost. The existing body of knowledge tells us that it could be achieved by shifting users to public transport (PT) and increasing occupancy rates of private modes. Against this background we argue that the key tool in ensuring this shift is offered by Information and Communication Technologies (ICTs), especially with the use of smartphones. We posit that young users (i.e., 20-24) can be attracted to public transport through ICTs most effectively. We apply a questionnaire-based field research in Sopot, Poland on a large group of young transport users (i.e., n = 567). What was observed are preferences towards ICT and its potential in encouraging the use of different transport modes. We also survey the differences between car owners and no-owners in relation to their preferences. Our results show that young users prefer ICT solutions but require specific ICT-oriented features. What is most interesting is that access to a private car does not need to be a limiting factor in using public transport if only quality ICT in public transport is offered. Author Contributions: Authors contributed to the paper as follows: research idea and research design M.B. and P.B.; investigation and writing M.B. and P.B.; visualization M.B.; data curation P.B. Funding: This research received no external funding. Conflicts of Interest:The authors declare no conflict of interest.

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“…The results indicate that users found the mobile app based ticket purchase and validation easy to use, useful, convenient and informative, while perceived risk and complexity was deemed low by respondents. Another, more recent study was conducted to assess the mobile payments adoption in public transport in the medium-sized metropolitan area of Porto as compared to the large metropolitan area of Beijing, China (Fontes, et al, 2017). It was observed that the mobile payment for purchase of public transport tickets was greatly accepted in both cities and has high potential market (30-68%), even though the Chinese people showed a higher motivation.…”

Section: Surveymentioning

confidence: 99%

A Mobile E-Ticket Framework for Bus Commuters: A Mauritian Case Study

Gopaul¹,

Armoogum

Suddul

2019

Proceedings of the International Conferences ICT, Society, and Human Beings 2019; Connected Smart Cities 2019; And Web Based Co

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E-tickets and mobile tickets are widely used across the world for travel by air, trains and coaches. For daily commutes, smart cards are a popular mode of fare collection. These smart travel cards are re-usable and can be easily topped up but may involve a large investment which is hardly affordable in various developing countries. We therefore propose a mobile ticket-based framework which is more economically viable. Bus commuters can purchase their tickets through a mobile application which generates a unique Quick Response (QR) code. During their trip, the QR code is scanned and validated with a corresponding mobile application. This approach considerably reduces the investment in infrastructure as opposed to smart cards. The implemented solution is flexible as it allows the mobile tickets to be used by any bus operator in Mauritius.

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Mobile payments adoption in public transport

Cited by 40 publications

References 17 publications

Exploring the Potential of Crowd Sourced Data to Map Commuter Points of Interest: A Case Study of Johannesburg

Exploring the Potential of Crowd Sourced Data to Map Commuter Points of Interest: A Case Study of Johannesburg

Young Transport Users’ Perception of ICT Solutions Change

A Mobile E-Ticket Framework for Bus Commuters: A Mauritian Case Study

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