Mobile payment-banking efficiency nexus—A concise review of the evolution and empirical exploration of the Taiwan banking industry
Manh-Trung Phung,
Chen-Yu Kao,
Cheng-Ping Cheng
et al.
Abstract:This paper utilizes an advanced Network Data Envelopment Analysis (DEA) model to examine the impact of mobile payment on the efficiency of Taiwan banking industry. Inheriting the literature, we separate the banking operation process into two stages, namely profitability and marketability. Mobile payment is then considered as the core factor in the second stage. Our paper discovers network DEA model can effectively enhance the analysis of banking industry’s efficiency, and mobile payment has a notable impact on… Show more
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