Mobile Government Applications Based on Security and Privacy: A Literature Review

Abstract

Mobile applications available in anytime and from anywhere. The utilizing of mobile governmental applications is significant to reduce the efforts and time that are required to accomplish the public services by citizens. The main challenges that face the acceptance and adoption of mobile governmental applications are the privacy and security issues. The users, who do not trust the security of mobile governmental applications, may reject the use of these applications which discourages the government to adopt the mobile services. This study focuses in investigating the security and privacy requirements of mobile government applications. Many related works are reviewed and discussed to understand the important security requirements of mobile government applications. The main results indicate that effective privacy and security of mobile government applications should be assured so as to enhance the level of adopting and using these applications. The security requirements involve many considerations such as the hardware characteristics, software characteristics, and communication characteristics. This article mainly gives better understanding of security requirements of mobile government applications.

Towards Identifying Factors Influencing Mobile Government Adoption: An Exploratory Literature Review

“…The factor of security, like in other application domains as well, is one of the fundamental aspects to be considered during the development of services. Security and privacy can be seen as critical success factors for mobile government applications (Saeb Al-Sherideh et al, 2018). This point is further endorsed by (Onashoga et al, 2016), who argue towards the need for GDPR (or equivalent) awareness and training of government employees, as well as, the adoption of privacy-by-design for mobile implementations.…”

“…This naturally extends to the adoption of m-government services; many authors have empirically tested the importance of these aspects for citizens. Some of these are applying the perceived usefulness, catering to the user's needs (Saeb Al-Sherideh et al, 2018) and perceived ease of use (Eid et al, 2020), how easy a user determines the system to be (Chen et al, 2016). Also, effort expectancy (Talukder et al, 2019), how much effort using the mobile government service will require, and performance expectancy, the extent to which the user benefits in performing a certain task (M. , will impact their intention to use a service.…”

Assessing the Impact and Effectiveness of Cybersecurity Measures in e-Learning on Students and Educators: A Case Study

“…1) Data privacy: One of the biggest concerns in e-learning is data privacy [7][8][24] [25]. e-Learning platforms store a vast amount of sensitive information, including personal information such as names, addresses, and email addresses, as well as sensitive information such as course progress and assessment results [9].…”

“…Therefore, and because e-learning primarily depends on Internet technology to achieve its function, information security and cybersecurity become hot topics in the e-learning environment to avoid vulnerabilities and security weaknesses regarding user privacy and content protection [1]. As a result, cybersecurity becomes a key concern when dealing with user privacy, authentication, and confidentiality [7][24] [25]. Thus, there is an increasing and significant need for the adoption of strong security countermeasures to protect users' information against any malicious attack.…”

Mobilna Uprava – Prednosti, Izazovi I Trendovi

“…Pronađen je jedan sistematski pregled literature iz 2018. godine koji se bavi ispitivanjem bezbednosti i privatnosti mobilnih vladinih aplikacija. Dobijeni rezultati pokazuju visoku povezanost ovih faktora sa stopom prihvatanja i usvajanja m-uprave [8].…”