Mobile Enterprise Applications--Current State and Future Directions

Giessmann, Andrea; Stanoevska‐Slabeva, Katarina; Visser, Bastiaan de

doi:10.1109/hicss.2012.435

Cited by 26 publications

(29 citation statements)

References 17 publications

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“…Other evidence of this shift in mobile technology adoption is that mobile traffic was set to grow to 52% of all website traffic in 2018, up from 50.3% in 2017 (Statisa, 2018). Since the introduction of the iPhone in 2007, there has been a rapid growth in mobile apps (Giessmann, Stanoevska-Slabeva, & Visser, 2012). By 2017 there had been approximately 197 billion apps downloaded (Statista, 2018).…”

Section: Introductionmentioning

confidence: 99%

“…While public facing apps are commonplace, MEAs are less so due to their newness in an organization setting. MEAs have been defined as, "applications that are designed for and are operated on mobile devices and which facilitate users within the core and/or support processes of their enterprises" (Giessmann et al, 2012). MEAs have a simple touchscreen-based interface and can be used anytime and anywhere (Clevenger, 2011).…”

Section: Introductionmentioning

confidence: 99%

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Mobile enterprise application adoption: A South African insurance study

Knoesen

Seymour

2019

SACJ

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The factors impacting the adoption of mobile enterprise applications (MEAs) are important to understand if the value of using these applications is to materialize as improved business performance. By means of a review of the literature, the conceptual design of a model, a survey, and qualitative analysis, this mixed method study examined the factors which influence the adoption of three MEAs in the insurance industry. Interesting findings include the importance of willingness to fund devices on the adoption by users and the importance of job relevance and the location dependency of the MEAs on their usefulness. These findings are of relevance to researchers and organizations intending on deploying MEAs and practitioners should pay attention to the factors which can influence user acceptance of MEAs.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Mobile enterprise application adoption: A South African insurance study

Knoesen

Seymour

2019

SACJ

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“…Carden (2007) argues that the ability to check the status of a request using a mobile application like an ERP app increases customer assurance and overall satisfaction. When a customer of an insurance company is able to file a claim using a mobile app, the result is process improvement and increased efficiency as well as customer satisfaction (Giessmann et al, 2012).…”

Section: Enterprise Mobility Impactsmentioning

confidence: 99%

Organisational Capabilities Required for Enabling Employee Mobility through Bring- Your-Own-Device Concept

Toperesu

Belle

2017

Business Systems Research Journal

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Background: Mobile device adoption is on the rise and people are increasingly using mobile devices as a part of their lives. Studies have shown that people can use mobile devices to perform their work duties from anywhere. Organisations are now exploring ways of enabling and supporting mobility for employees' mobile devices, including BYOD (Bring-Your-Own-Device) policies. Objective: The objective of this study is to identify the main capabilities required for enterprise mobility. Methods/Approach: This qualitative research study presents empirical results based on interviews with selected senior IS managers of large organizations. Results: The main findings of this study suggest that information security and mobile device management are among the main capabilities required for enterprise mobility. Conclusions: Enterprise mobility is an emerging field which has received very little research attention. More research in the field will help organisations make informed decisions on how to increase productivity, sales and efficiency while achieving employee satisfaction through enterprise mobility.

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“…• Functional area: data, collaboration and communication services, information services and productivity services such as business and office applications [39].…”

Section: Completion Of Systematic Reviewmentioning

confidence: 99%