Mobile Banking Adoption: An Exploration of The Behavioural Intention of Consumers in Ireland

doi:10.33423/jaf.v19i8.2614

Cited by 3 publications

(3 citation statements)

References 42 publications

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“…A distinct construct consists of perceived credibility is that combines self-perceptions of the features and capabilities of application security, trustworthiness, and privacy (Luarn and Lin, 2005;Amin et al, 2008;cited in Farah et al, 2018). Moreover, perceived credibility is an essential predictor for consumers in adopting mobile banking because it includes privacy and security (McGovern et al, 2019). Thus, managers must improve security features to raise user trust and attract consumer intentions to adopt BSI mobile (Rahi and Ghani, 2018).…”

Section: Discussionmentioning

confidence: 99%

Factors involved in adopting mobile banking for Sharia Banking Sector using UTAUT 2

Yuliana,

Aprianingsih

2022

J. Keuang. dan Perbank.

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The technology development and covid 19 that hit in 2020 have triggered an increase in digital transactions in Indonesia in recent years. The condition of the Indonesian people, which is dominated by the productive age classified as digital savvy, further strengthens the opportunities and challenges for digital transformation in almost all industrial fields. This study was aimed at determining the important factors for consumers in behavioral intentions to adopt mobile banking. The model examining the factors in this study used constructs in the unified technology acceptance user technology (UTAUT) extension theory, UTAUT 2. The other constructs were perceived value for non-monetary value and perceived credibility, which was an additional construct to predict behavioral intentions. This study used a questionnaire involving 305 respondents randomly as a cross-generational sampling in Indonesia. Structural Equation Method (SEM) and smartPls 3.0 software were used to analyze the data. It was found that perceived value was the strongest predictor of an individual's behavioral intention to adopt mobile banking. Furthermore, performance expectancy, facilitating conditions, habit and perceived credibility (except effort expectancy, social influence and hedonic motivation) were also significant predictors of consumer behavioral intentions. This research is expected to shed insight into the adoption of mobile banking and can help the banking industry, in particular Sharia banking in Indonesia, in launching a strategy to increase market share through digitalization of banking, especially mobile banking services.

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Section: Discussionmentioning

confidence: 99%

Factors involved in adopting mobile banking for Sharia Banking Sector using UTAUT 2

Yuliana,

Aprianingsih

2022

J. Keuang. dan Perbank.

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“…It involves the following types of risks: perceived privacy risk (personal information-related), perceived security risk (technical and system-related), perceived monetary risk (money lost) and some other uncertainties (unexpected issues, like COVID-19). All these risks could affect customer adoption and experience of mobile payments (McGovern et al, 2019).…”

Section: Review Of Literaturementioning

confidence: 99%

“…Customers can download an application from their smartphones and login with their details and passwords. Internet connection and mobile networks play a vital part in mobile banking adoption (McGovern et al, 2019). Before the advances of smartphones, mobile banking services required short message service (SMS) facilities on mobiles.…”

Section: Introductionmentioning

confidence: 99%

Evaluating Drivers of Fintech Adoption in the Netherlands

Hasan

Ashfaq

Shao

2021

Global Business Review

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The development of smartphones and mobile internet technologies has promoted the development of mobile payments worldwide. The core purpose of this study is to ascertain what the main factors are which affect Dutch customers’ adoption and experience of mobile payments. This study first addresses the concepts of mobile payments and customer experience and then explores the current Dutch financial and banking systems, before attempting to understand the recent researches worldwide on mobile payments. Based on quantitative research methods, the study examines the factors that influence the adoption and experience of mobile payments and the impacts of the COVID-19 outbreak on payment methods due to social distancing rules in the Netherlands. It finds that perceived ease of use, perceived usefulness, safety and trust are the main factors that affect the adoption of mobile payments, and mobile-payment providers need to improve technical protection and offer some benefits to boost the mobile-payment business. The COVID-19 outbreak has caused the decline of cash payments and the increase of contactless payments in the Netherlands; mobile payments ensure people’s health and help slow down the spread of the virus.

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Does fear of COVID-19 and Financial Literacy Improve Sustainable Health through Fintech adoption in Asia? (Preprint)

Khan,

Farooqui

2023

Preprint

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BACKGROUND Fintech services adoption accelerated during COVID 19, globally. However, more than 1.6 billion people, mainly belonging to Asia and Africa are still deprived of basic financial services consequently facing severe psychological and other health issues. Factors like high banking costs, access barriers and lack of financial literacy attribute towards the high financial exclusion. Although with such high possession rates of mobile phones worldwide, digitalization can solve many of the health, financial and social issues, yet only financial innovation is not enough, bringing awareness to the use and benefits of such services can have a determinantal effect on the success of global goals of financial inclusion and sustainable health. Unfortunately, slight research has highlighted the role of the current pandemic and financial literacy on fintech adoption in developing countries OBJECTIVE The study aims to empirically demonstrates the significant role of fear of pandemic and financial literacy on Fintech adoption METHODS The study employs moderated mediation methodology RESULTS The findings of the study reveal that perception about financial technology is not just a determining factor in fintech usage, but it also strongly corelates with other behavioural factors and financial literacy and helps attain better financial as well as mental health. CONCLUSIONS These remarks are in support of prior studies that found confirmation of a clear impact of perception on behaviour. Finally, our results are consistent with that of the main argument of societal support.

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Mobile Banking Adoption: An Exploration of The Behavioural Intention of Consumers in Ireland

Cited by 3 publications

References 42 publications

Factors involved in adopting mobile banking for Sharia Banking Sector using UTAUT 2

Factors involved in adopting mobile banking for Sharia Banking Sector using UTAUT 2

Evaluating Drivers of Fintech Adoption in the Netherlands

Does fear of COVID-19 and Financial Literacy Improve Sustainable Health through Fintech adoption in Asia? (Preprint)

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