“…This retasking is associated with degraded performance and increased workload (Cummings et al, 2010;Clare, Maere, & Cummings, 2012) as well as increased training requirements, degraded situation awareness, and potentially accidents (Miller & Parasuraman, 2007). In human-agent teaming, mental model incongruency can produce situations where agents' decisions do not match team members' expectations, leading to unpredictable behavior and degraded trust (Chen & Barnes, 2014;Clare, Macbeth, & Cummings, 2012;Hancock, Billings, & Schaefer, 2011;Ososky, Schuster, Phillips, & Jentsch, 2013;Parasuraman & Riley, 1997).…”