Mitigating Observation Biases in Crowdsourced Label Aggregation

Abstract

Crowdsourcing has been widely used to efficiently obtain labeled datasets for supervised learning from large numbers of human resources at low cost. However, one of the technical challenges in obtaining high-quality results from crowdsourcing is dealing with the variability and bias caused by the fact that it is humans execute the work, and various studies have addressed this issue to improve the quality by integrating redundantly collected responses. In this study, we focus on the observation bias in crowdsourcing. Variations in the frequency of worker responses and the complexity of tasks occur, which may affect the aggregation results when they are correlated with the quality of the responses. We also propose statistical aggregation methods for crowdsourcing responses that are combined with an observational data bias removal method used in causal inference. Through experiments using both synthetic and real datasets with/without artificially injected spam and colluding workers, we verify that the proposed method improves the aggregation accuracy in the presence of strong observation biases and robustness to both spam and colluding workers.