Mission, Vision, and Capacity of Place-Based Safety Net Hospitals: Leveraging the Power of Anchors to Strengthen Local Economies and Communities

Austrian, Ziona; Alexander, Serena; Piazza, Merissa; Clouse, Candi

doi:10.1080/10705422.2015.1091416

Cited by 11 publications

(10 citation statements)

References 8 publications

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“…An anchor institution provides economic stability and contributes to community and social health (Cronin et al, 2021;Koh et al, 2020;Panse et al, 2021;Zuckerman et al, 2013). Scholars and industry professionals have known for decades that large, place-based anchor institutions have a major impact on their communities (Austrian et al, 2015;Cohen et al, 2021;Cronin et al, 2021;Koh et al, 2020;McDermott et al, 1991;Panse et al, 2021;Rubin & Rose, 2015;Weston et al, 2020;Zuckerman et al, 2013). In addition to providing jobs with wages that circulate in the community, anchor institutions invest in social and economic development, recognizing that their survival and profitability are associated with the futures of the communities in which they operate (Devereaux et al, 2002;Koh et al, 2020;Louis Taylor & Luter, 2013).…”

Section: Introductionmentioning

confidence: 99%

For-Profit Hospital Reflections on Community Relationships in the Time of COVID-19

Cronin

Choyke

Franz

2023

Journal of Healthcare Management

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Goals: Throughout the COVID-19 pandemic, hospitals and their staffs have been pushed to their limits. Hospitals have had to rethink how they support community health while also providing critical acute care services to combat the morbidity and mortality associated with COVID-19. As anchor institutions, hospitals have a significant effect on not only community health and well-being but also on local economies as primary employers and contractors. This study aimed to understand how the pandemic reshaped interactions with community members, staff, and other community organizations and changed the nature of hospital–community engagement among for-profit hospitals. Methods: We recruited leaders of for-profit hospitals, systems, and a business association that represents for-profit hospitals. We interviewed 28 participants in various leadership roles via telephone or videoconferencing and then thematically coded interview transcriptions. The themes identified in early interviews guided the structure of forthcoming interviews. Principal Findings: For-profit hospitals appear motivated to address community health needs as anchor institutions in their communities, and these efforts have strengthened and changed in important ways as a result of the COVID-19 pandemic. In this study, three themes emerged regarding the influence of COVID-19 on hospital–community relationships: Hospitals refocused outreach and engagement efforts to support employees, found essential new ways to safely engage with the community through partnerships and collaborations, and were reminded of the critical roles of social and cultural factors in the health and well-being of individuals and communities. Practical Applications: Hospitals may be able to use lessons learned during the pandemic to support the growing need for community engagement and attention to social determinants of health. The themes that emerged from this study present valuable opportunities for hospitals to carry forward the lessons learned over the course of the pandemic, as they have the potential to improve the delivery of healthcare and community engagement in day-to-day operations as well as in crises.

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Section: Introductionmentioning

confidence: 99%

For-Profit Hospital Reflections on Community Relationships in the Time of COVID-19

Cronin

Choyke

Franz

2023

Journal of Healthcare Management

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“…Anchor institutions are powerful community partners because of their likelihood to remain in communities, even as other businesses and institutions move, but also because of their size and influence (Austrian et al 2015; Gertler 2010). The vast majority of studies to date have focused on the “meds” and “eds,” suggesting the potential impact of hospital and college campuses to develop new initiatives to improve community life (Adams 2003; Norris and Howard 2015).…”

Section: Introductionmentioning

confidence: 99%

Hospital Community Benefit in Rural Appalachia: One More Gap*

Cronin

Franz

Gran³

2020

Rural Sociology

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Non-profit hospitals are important anchors in Appalachian communities, in part because of the concentration of health care dollars within these institutions. Community benefit efforts of these hospitals, therefore, have the potential to fill gaps in public health and social service provision in underserved areas with documented health disparities and access barriers. To date, however, we do not fully understand how community benefit practices vary by hospital setting. Employing hierarchical linear modeling using a multilevel mixed-effects approach, this study analyzes data from the years 2010 to 2016 to assess community benefit practices and spending between hospitals in Appalachia and non-Appalachian counties. Findings indicate that hospitals within Appalachian counties, and rural hospitals in this region, in particular, spent less on community benefit than hospitals, not in this region. Given the potential for community benefit to impact health outcomes and access to care, this disparity is important to state and local public health efforts and suggests the need for additional support for hospitals to engage their communities around critical health needs.

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“…Indeed, healthy communities are productive communities, with exceptional community health emerging largely from the endeavors of those dedicated to supplying health and wellness services on behalf of populations. This, in turn, sets the stage for all-important economic opportunity which drives community development, growth, and viability, positively impacting individuals and institutions alike [ 2 , 4 – 7 ]. But despite the skill of physicians, the magnitude of medical technologies, the compassion of nurses, or the benefit of any other associated investment, healthcare services possess very little impact potential unless they are communicated effectively to current and prospective patients [ 8 – 14 ].…”

Section: Introductionmentioning

confidence: 99%

Marketing communications in health and medicine: perspectives from Willis-Knighton Health System

Elrod

Fortenberry

2020

BMC Health Serv Res

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Background Communications prowess is a key ingredient of productive healthcare delivery pursuits, with associated successes clearly positioning health and medical establishments for growth and prosperity. Many conveyance mechanisms are at the disposal of healthcare providers, permitting numerous opportunities for engaging current and prospective patients. For the best communicative outcomes, all must be considered when formulating marketing communications initiatives, with consideration first, of course, requiring that healthcare providers acquire an understanding of communications options and associated fundamentals. Discussion In pursuing knowledge of communications options and related guidance, healthcare providers can benefit greatly by gaining operational perspectives from peer institutions. Over many decades, through scores of deployments, Willis-Knighton Health System has acquired significant communications prowess, prompting development of this special supplement in BMC Health Services Research, entitled “Marketing communications in health and medicine: perspectives from Willis-Knighton Health System,” with this particular article supplying a brief profile of the contents included in the associated supplement. Across the pages of the collection of articles contained in the supplement, attention specifically is directed toward the components of the marketing communications mix, foundational elements of communication, the patronage process, and the necessity for integrating marketing communications. Conclusions Establishing an effective dialogue with current and prospective patients is an absolute necessity for healthcare organizations, warranting intensive efforts to master marketing communications. Given the imperative for excellence in marketing communications, it is hoped that the light shed by this supplement and its collection of articles will help healthcare providers better understand marketing communications and deploy associated initiatives successfully, affording greater patient engagement opportunities.

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Mission, Vision, and Capacity of Place-Based Safety Net Hospitals: Leveraging the Power of Anchors to Strengthen Local Economies and Communities

Cited by 11 publications

References 8 publications

For-Profit Hospital Reflections on Community Relationships in the Time of COVID-19

For-Profit Hospital Reflections on Community Relationships in the Time of COVID-19

Hospital Community Benefit in Rural Appalachia: One More Gap*

Marketing communications in health and medicine: perspectives from Willis-Knighton Health System

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