Mischief and grief: virtual torts or real problems?

Adrian, Angela

doi:10.1504/ijpl.2010.029603

Cited by 2 publications

(2 citation statements)

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“…Second, today's social media platforms are becoming homogeneous in terms of functions, features, and user experience [59], and it has become common to read stories about users migrating from one platform to another 1 . But video games tend to offer a more or less unique experience, which could not be easily replicated by its competitors.…”

Section: Moderation Of Online Gamesmentioning

confidence: 99%

“…Game companies rely primarily upon platform policies such as End User License Agreements (EULAs), Terms of Service (TOS), and community code of conduct to govern player behavior in a top-down fashion, may or not involving the minimal participation of players [19,34,48]. Platform policies are legal means for game developers to protect their own commercial interests [1,76]. Platform policies grant game developers the right to punish players, since the players must have already "accepted" the rules before playing the games.…”

Section: Moderation Of Online Gamesmentioning

confidence: 99%

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Punishment and Its Discontents: An Analysis of Permanent Ban in an Online Game Community

Kou

2021

Proc. ACM Hum.-Comput. Interact.

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Platforms face the challenge of managing toxic behaviors such as flaming, hateful remarks, and harassment. To discipline their users, platforms usually adopt a punitive approach that issues punishments ranging from a warning message to content removal to permanent ban (PB). As the severest punishment, PB deprives the user of their privileges on the platform, such as account access and purchased content. But little is known regarding the experiential side of PB within the user community. In this study, we analyzed PB in League of Legends, one of the largest online games today. We argue that what PB does is not precisely to discipline players into well-behaved community members. Rather, PB functions to produce the stereotype of "the most toxic player" in the community and is best seen as a platform rhetoric. We further discuss the need to contextualize toxicity from the restorative lens.

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Section: Moderation Of Online Gamesmentioning

confidence: 99%