Minitrack Introduction

Demirkan, Haluk; Goul, Kenneth; Morse, Donald R.

doi:10.1109/hicss.2008.249

Cited by 3 publications

(2 citation statements)

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“…The emerging conceptualizations of the Service-Oriented Enterprise (SOE) are impelled by the complexities, costs and brittleness of current information architectures in enterprises [1] . Although conception of SOE has attracted great research interest in recent years, there is no uniform definition.…”

Section: A Definition and Conceptionmentioning

confidence: 99%

“…The conception of the Service Oriented Enterprise (SOE) roots in applications of Service Oriented Architecture (SOA), service oriented infrastructure (SOI), business process and other areas of applied and theoretical research [1] . The SOE extends beyond the technical scopes [2] [3] , considers services at business level apart from IT level, and focuses on the new characteristics of strategy, operation and management.…”

Section: Introductionmentioning

confidence: 99%

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Performance Measurement of Service Oriented Enterprise: An EVA-Based Approach

Wang¹,

Fan²

2011

JCP

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Service Oriented Enterprise (SOE) has brought up requirement for performance measurement of the novel business model in its dynamic and flexible business environment. To solve the problem, conception of SOE is discussed from business perspective firstly, and an operation architecture of SOE is proposed and analyzed. The Service Oriented Economic Value Added (SO-EVA) performance measurement model is then presented. The model structure of SO-EVA, construction and calculation of indicators, as well as application are given and discussed in this paper. The SO-EVA model is based on the Economic Value Added (EVA) method, extends EVA into multiple levels and introduces Independent Performance Factors (IPF), to focus on value creation and attain comprehensive performance measurement of SOE, with agility and flexibility. A case study is also given, indicating that the presented model not only better reflects the performance of business operation compared to traditional models, but also supports the business model of SOE more effectively

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Section: A Definition and Conceptionmentioning

confidence: 99%