2002
DOI: 10.1109/mis.2002.1039833
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Mining open answers in questionnaire data

Abstract: SA inputs questionnaire data in the comma-separated values format. After a user designates an open question or several open questions (in a column or This text mining system provides a new way of analyzing natural-language responses to questionnaires. Using two statistical learning techniques-rule analysis and correspondence analysis-the system extracts characteristics of individual analysis targets as well as relationships among those characteristics.

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Cited by 69 publications
(37 citation statements)
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“…There are also studies that focus on building lexicons to facilitate sentiment analysis, such as those reported in [9,18]. Further, sentiment analysis has been applied to various text genres, including open answers in questionnaires [48], newsgroup articles [6], user-generated reviews [7,14,31,32,42] and blog posts (e.g. [5,28]).…”
Section: Background and Related Workmentioning
confidence: 99%
See 1 more Smart Citation
“…There are also studies that focus on building lexicons to facilitate sentiment analysis, such as those reported in [9,18]. Further, sentiment analysis has been applied to various text genres, including open answers in questionnaires [48], newsgroup articles [6], user-generated reviews [7,14,31,32,42] and blog posts (e.g. [5,28]).…”
Section: Background and Related Workmentioning
confidence: 99%
“…Specifically, sentiment analysis is concerned with the automatic identification, extraction, and classification of opinions in texts. It can be used to develop applications that assist decision makers and information analysts in tracking user opinions about topics that they are interested in [14,47,48]. Examples of sentiment analysis include the classification of a movie review as "thumbs up" or "thumbs down" [32], and the classification of a Congressional floor-debate as "support" or "oppose" regarding a proposed legislation [41].…”
Section: Introductionmentioning
confidence: 99%
“…The mining of the free text component of questionnaires is more challenging and requires recourse to text mining techniques. An example can be found in [21] where two statistical learning techniques are used (rule analysis and correspondence analysis). The mining of complex (multi-media) data remains a focus for current research.…”
Section: Related Workmentioning
confidence: 99%
“…However, it is important to mention that this technique lacks precision and also is easily open to misinterpretation. provided by open questions, however, is higher than those in closed-questions [18]. Moreover, a closed-question provides less information but its results can be more easily analyzed and are obtained faster than with the open one.…”
Section: Data Collection Instruments: a Brief Reviewmentioning
confidence: 93%