2021
DOI: 10.37284/eajbe.4.1.510
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Microfinance Services and the Clients’ Socioeconomic Wellbeing During the Covid-19 Pandemic in Uganda

Abstract: Microfinance is reported to be an effective tool of empowerment for vulnerable and marginalised groups, especially women. This study set out to investigate the relationship between microfinance services and the clients’ socioeconomic wellbeing during the Covid-19 pandemic in Uganda. The study involved 73 employees of microfinance institutions that deal directly with the clients. The study findings revealed that while no significant relationship exists between microfinance services and clients’ socioeconomic we… Show more

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Cited by 3 publications
(3 citation statements)
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“…The attainment of the social mission from the findings rates highly the need not to harm clients, which can be attained by the microcredit plus activities of the MF. The significant positive relationship between the social mission and the MFI performance collates with findings attributing reduction in client late payment to microcredit plus services like financial education and advisory services (Kizza, 2021;Chong, 2021;Foundation Grameen Credit Agricole, 2021;Froelich, Kemper, Poppe, Breda, & Richter, 2015). The finding on the need to integrate measures to protect the environment during the loan appraisal process is in line the Sustainable Development Goals (SDGs) emphasis on balancing the triple bottom line which can be explored further in future research.…”
Section: Discussionmentioning
confidence: 79%
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“…The attainment of the social mission from the findings rates highly the need not to harm clients, which can be attained by the microcredit plus activities of the MF. The significant positive relationship between the social mission and the MFI performance collates with findings attributing reduction in client late payment to microcredit plus services like financial education and advisory services (Kizza, 2021;Chong, 2021;Foundation Grameen Credit Agricole, 2021;Froelich, Kemper, Poppe, Breda, & Richter, 2015). The finding on the need to integrate measures to protect the environment during the loan appraisal process is in line the Sustainable Development Goals (SDGs) emphasis on balancing the triple bottom line which can be explored further in future research.…”
Section: Discussionmentioning
confidence: 79%
“…MFIs have embraced the concept of microcredit plus where in addition to providing credit to the poor, clients or group members are trained on how to efficiently utilise the credit advanced and meet the agreed upon repayment schedules. The microcredit plus activities includes enterprise training, client protection policies (Kizza, 2021), training in financial literacy (Chong, 2021) and micro insurance. Financial education (Foundation Grameen Credit Agricole, 2021), which is a component of microcredit plus is positively linked with a reduction in client late repayments (Froelich, Kemper, Poppe, Breda, & Richter, 2015).…”
Section: Microfinance Social Mission and Financial Performancementioning
confidence: 99%
“…Furthermore, the pandemic-induced economic downturn has exacerbated existing challenges faced by MFIs, such as liquidity constraints and decreased investor confidence [23]. Additionally, the economic downturn resulting from the pandemic has exacerbated poverty levels [24], further challenging the ability of MFIs to serve their clients effectively [25].…”
Section: Introductionmentioning
confidence: 99%