Metric-Based Tracking Management in Software Maintenance

Tang, Li; Yong-gang, Mei; Jian-jie, Ding

doi:10.1109/etcs.2010.571

Cited by 2 publications

(1 citation statement)

References 7 publications

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“…\In general, multiple challenges are observed in software maintenance. Many studies emphasized that one of the most critical challenges confronting software engineers is to handle software maintenance and manage change control . Furthermore, software maintenance is the least explored and, at the same time, the mostly underestimated and troublesome phase .…”

Section: Introductionmentioning

confidence: 99%

A conceptual framework of challenges and solutions for managing global software maintenance

Ulziit¹,

Warraich²,

Gencel

et al. 2015

J Software Evolu Process

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Context: Software maintenance process in globally distributed settings brings significant management challenges to software organizations. Objectives: Investigate the factors specific to managing software maintenance process in globally distributed settings and best practices in software organizations.Method: A systematic literature review and interviews with industry practitioners were conducted. For analysis and synthesis, the grounded theory method was used. Results:We identified a number of management challenges and mitigation strategies and then classified them under people, process, product, and technology factors. Overall, a structure of challenges and solutions, the conceptual framework, has been developed that may be used to understand and classify global maintenance challenges.Conclusions: Distributed software maintenance process has specific management challenges in relation to process, people, product, and technology. Therefore, companies performing maintenance in distributed settings should consider these factors, which are not present in the general global software development literature, although many lessons apply to both.

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Section: Introductionmentioning

confidence: 99%

A conceptual framework of challenges and solutions for managing global software maintenance

Ulziit¹,

Warraich²,

Gencel

et al. 2015

J Software Evolu Process

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User-centered technique for managing and tracking modification requests in prototype-based web applications

Kamalzaman

Sulaiman

Syed-Mohamad

2011

2011 Malaysian Conference in Software Engineering

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Nowadays, a lot of development of Web applications use prototyping approach such as throw-away prototyping and evolutionary prototyping. In order to fulfill the users' requirements, developers need to communicate with the users, therefore prototyping is widely used in software development to assist these developers. As we develop Web application and release them as a number of versions or releases of prototype, it constantly requires changes to evolve and meet users' specific requirements. Thus, prototyping approach may cause more maintenance cost to be incurred due to scope creep during software development. In addition, it provides the challenges to a maintenance team who is mostly not the actual development team, to manage and track maintenance process of such Web applications. This paper proposes a user-centered technique for managing and tracking modification requests in a Web application. We anticipate that the proposed technique can assist maintainers to manage and track modification of a Web application in more effective and efficient manner by capturing, classifying and validating the enhancement requests, problem report and modification requests directly from the users during the prototyping process itself. This in turn will avoid unexpected modification requests once we release the Web application and to allow the tracing of both enhancement and problem report during prototyping and modification requests and problem report during maintenance.

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Metric-Based Tracking Management in Software Maintenance

Cited by 2 publications

References 7 publications

A conceptual framework of challenges and solutions for managing global software maintenance

A conceptual framework of challenges and solutions for managing global software maintenance

User-centered technique for managing and tracking modification requests in prototype-based web applications

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