Methods of quality management of innovation process

Qfd-Analysis As A Promising Tool For Assessing The Work Quality Of Outsourcer

“…This is an important aspect of its activities, as it takes part in the creation of a higher consumer value by the manufacturer. The basis is the outsourcer's superiority in quality, level of production costs and management methods used, including those related to building relationships and the use of innovations (Vasiliev, Odinokov, Borisova, & Letuchev, 2016). The competitive advantage of the outsourcing service is formed as a result of the ratio of perception and customer expectations.…”