Methodology and model-based DSS to managing the reallocation of inventory to orders in LHP situations. Application to the ceramics sector

Abstract

Lack of homogeneity in the product (LHP) is a problem when customers require homogeneous units of a single product. In such cases, the optimal allocation of inventory to orders becomes much more complex. Furthermore, in an MTS environment, an optimal initial allocation may become less than ideal over time, due to different circumstances. This problem occurs in the ceramics sector, where the final product varies in tone and calibre. This paper proposes a methodology for the reallocation of inventory to orders in LHP situation (MERIO-LHP) and a model-based decision-support system (DSS) to support the methodology, which enables an optimal reallocation of inventory to order lines to be carried out in real businesses environments in which LHP is inherent. The proposed methodology and model-based DSS were validated by applying it to a real case at a ceramics company. The analysis of the results indicates that considerable improvements can be obtained with regard to the quantity of orders fulfilled and sales turnover.

Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs

“…This module can manage the return of products with different options, and for the case study in a servicing organization in the health care sector is very useful [20]. Nevertheless, although some RL activities can be managed in an ERP in isolation [20], there are no appropriate ERP's to the RL management in an integrated way [3][4][5]19,[21][22][23][24][25][26][27][28].…”

“…ERP systems are company management software devised and developed as generic management systems that apply to any company's different processes [43]. If analyzed in detail, several organizations that might belong to different industrial sectors have distinct business processes [22]. Accordingly, they also have different IS requirements either of the products, processes, markets or, specifically, the management type in the sector.…”

“…In this way, an ERP solution adapted to RL could be considered a vertical solution because it involves being adapted to a series of specific processes. However, after analyzing different ERPs (SAP, Microsoft, SAGE, Infor, Oracle, CCS Agresso, Odoo, OpenBravo and Compiere), and after reviewing and studying the specialized literature [5,[22][23][24][25][26][27][28], it was found that ERP solutions that specifically implement RL are lacking. This review also stressed that works studying how to deal with RL management in an ERP system are also scarce.…”

Análisis de la relación entre el grado de introducción de CRM y los beneficios de la empresa a través del Desempeño Organizacional y la Innovación Empresarial

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