Méthodes d’amélioration organisationnelle appliquées aux activités des établissements de transfusion sanguine (ETS) : Lean manufacturing, VSM, 5S

Bertholey, Florence; Bourniquel, P.; Rivery, Emmanuel; Coudurier, N.; Folléa, Gilles

doi:10.1016/j.tracli.2009.04.007

Cited by 13 publications

(4 citation statements)

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“…Job satisfaction factors which have positive and significant effects on employees’ organizational commitments are three: promotions, personal relationships and favorable conditions of work (Eslami and Gharakhani, 2012). So, the Lean methodology is very useful in improving the cleanliness of the workplace and creating a healthy working environment and also in reducing social tensions (Bertholey et al , 2009; Antony, 2014), which increase employee’s satisfaction.…”

Section: Lean and Change Managementmentioning

confidence: 99%

Employees’ attitudes toward change with Lean Higher Education in Moroccan public universities

Allaoui

Benmoussa

2020

JOCM

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Purpose The purpose of this paper is to study the attitudes of higher education employees to the change with Lean at public universities in Morocco in order to determinate the factors of resistance to change and to look for the motivating factors that encourage these employees to participate in change project with Lean. Design/methodology/approach A questionnaire sent to all administrative and technical staff of higher education at five public universities in Morocco during year 2019. This study has analyzed both a person-oriented approach and a variable-oriented approach and characterized by using Lewin’s change model to manage change with Lean. Findings The results show that individual, organizational and group factors have a positive impact on employees’ attitudes toward change with Lean but individual factors are more important than other factors. Research limitations/implications The research is limited to universities in Morocco and mainly public universities. It is only interested in the first stage in the change process with Lean (unfreezing). Understanding employee attitudes, determining motivation factors and the causes behind resistance to change before embarking in change journey with Lean Higher Education (LHE) enables the public universities in Morocco (management) to better prepare for change by reducing resistance to change to create a favorable climate to implement LHE. Originality/value The majority of research works to date focus on implementation of LHE without giving interest to the preparation of the organizational change, this last is very much requested to determine the driving and restraining forces in order to reduce the resistance to change that is the main reason of failure of many change programs. This paper attempts to determinate the factors of resistance to change which allows to the public universities in Morocco to overcome them before moving to the changing stage.

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Section: Lean and Change Managementmentioning

confidence: 99%

Employees’ attitudes toward change with Lean Higher Education in Moroccan public universities

Allaoui

Benmoussa

2020

JOCM

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“…Ficou evidente que o VSM associado a um software de simulação pode transparecer questões imperativas para incrementar o VSM futuro. A contribuição de Bertholey et al (2009) parte da ideia de aplicação de ferramentas lean nos processos inerentes ao ambiente de dois estabelecimentos de transfusão de sangue, usando para isso a metodologia 5S, bem como o mapeamento das atividades de processamento do sangue. aconteceu em um hospital universitário localizado no sul do Brasil.…”

Section: Metodologiaunclassified

Value Stream Mapping Em Healthcare: Uma Revisão Sistemática

Ramos¹,

Coelho

2021

Anais Do Encontro Nacional De Engenharia De Produção

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“…The latter seems especially noteworthy since one major reason for rising healthcare costs is in fact medical errors—the majority of which again result from faulty systems and processes [6]. From a controlling perspective, it is a challenging task to integrally control ever more complex processes to the outmost extent possible: Proactive quality management tools, including process mapping, value stream mapping (VSM), fault tree analysis, and failure mode and effects analysis [7], can help in achieving continuous efficiency improvement [8], especially in well-defined procedures.…”

Section: Introductionmentioning

confidence: 99%

Process mapping of PTA and stent placement in a university hospital interventional radiology department

et al. 2012

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ObjectiveTo apply the process mapping technique in an interdisciplinary approach in order to visualize, better understand, and efficiently organize percutaneous transluminal angioplasty (PTA) and stent placement procedures in a university hospital’s interventional radiology department.MethodsAfter providing an overview of seven established mapping techniques for medical professionals, the process mapping technique was chosen and applied in an interdisciplinary approach including referrers (physicians, nurses, and other staff in referring departments, e.g., vascular surgery), providers (interventional radiologists, nurses, technicians, and staff of the angiography suite), and specialists of the hospital’s controlling department.ResultsA generally binding and standardized process map was created, describing the entire procedure for a patient in whom the radiological intervention of PTA or stent treatment is contemplated from admission to the department of vascular surgery until discharge after successful treatment. This visualization tool assists in better understanding (especially given natural staff fluctuation over time) and efficiently organizing PTA and stent procedures.ConclusionProcess mapping can be applied for streamlining workflow in healthcare, especially in interdisciplinary settings. By defining exactly what a business entity does, who is responsible, to what standard a process should be completed, and how the success can be assessed, this technique can be used to eliminate waste and inefficiencies from the workplace while providing high-quality goods and services easily, quickly, and inexpensively.Main Messages• Process mapping can be used in a university hospital’s interventional radiology department.• Process mapping can describe the patient’s entire process from admission to PTA/stent placement until discharge.• Process mapping can be used in interdisciplinary teams (e.g., referrers, providers, and controlling specialists).• Process mapping can be used in order to more efficiently organize PTA and stent placement procedures.• Process mapping can assist in better understanding and efficiently organizing procedures in standardized fashion.

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Méthodes d’amélioration organisationnelle appliquées aux activités des établissements de transfusion sanguine (ETS) : Lean manufacturing, VSM, 5S

Cited by 13 publications

References 3 publications

Employees’ attitudes toward change with Lean Higher Education in Moroccan public universities

Employees’ attitudes toward change with Lean Higher Education in Moroccan public universities

Value Stream Mapping Em Healthcare: Uma Revisão Sistemática

Process mapping of PTA and stent placement in a university hospital interventional radiology department

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