Mental models: concepts for human-computer interaction research

Staggers, Nancy; Norcio, Anthony F.

doi:10.1006/imms.1993.1028

Cited by 219 publications

(130 citation statements)

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“…There is substantial exploratory learning involved in using search engine interfaces (Carroll, 1987) and as a result users develop mental-models out of their various learning activities and apply them to increase (search) task efficiency (Staggers & Norcio, 1993) and thereby subsequent (search engine) system utilization (Davis & Bostrom 1993). Firstly, the learning occurs on general pattern of using the search function and this generic learning is transferred to any other engine; secondly the learning occurs on the specific value-added features such as news and email (John & Kieras, 1996).…”

Section: Learning Cost Of Current Search Enginementioning

confidence: 99%

Evaluation of Search Engines: A Conceptual Model and Research Issues

Palanisamy¹

2013

IJBM

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This paper examines the evaluation of search engines by developing a conceptual model based on the literature. The model identifies the key factors that influence user evaluation of search engines, effective and efficient criteria for evaluation by considering user satisfaction and usage as the search engine success variables. The model attempts to identify the attributes that determine a good search engine, why users repeatedly visit their favorite search engines, and why users switch between different search engines. The research issues are evolved out of the conceptual model; the implications for searchers and search engine providers are given.

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Section: Learning Cost Of Current Search Enginementioning

confidence: 99%

Evaluation of Search Engines: A Conceptual Model and Research Issues

Palanisamy¹

2013

IJBM

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“…In accordance with Staggers and Norcio [8], many authors consider the mental models as organized structures, consisting of objects and their combinations. On the other hand, Redish [9] suggests that mental models consist of propositions, pictures, procedure rules and statements and indications of how and when they may be used.…”

Section: Mental Modelsmentioning

confidence: 95%

Structuring user interfaces with a meta-model of mental models

Sifaqui¹

1999

Computers & Graphics

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This article presents a meta-model of user interfaces, based on the idea of mental models. This meta-model provides its utility in single-user environments as well as those for multiusers. A prototype is presented that implements the meta-model and two trial areas are chosen for discussing its operation. The most innovative aspect is unifying di!erent use schemes in one interface, like temporary, spatial, networked or structured data organizations.

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“…Therefore, it is reasonable to think that younger adults probably have rich mental models in the specific context of using electronic devices like digital cameras. Some studies (Galotti Baron, & Sabini, 1986;Staggers & Norcio, 1993;Nong & Gavriel, 1996) examining the mental models of experts and novices have revealed that the most notable difference between the two groups is the degree of abstraction. Although most experts have abstract mental models, most novices do not have abstract mental models; they have specific mental models such that they know exactly the operational procedures of experimental tasks.…”

Section: The Characteristics Of the Transfer Of Mental Modelsmentioning

confidence: 99%

Understanding Characteristics of the Transfer of Mental Models in the Use of Electrical Devices

Yamaoka

2010

PSYCHOLOGIA -An International Journal of Psychological Sciences

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It has been emphasized that understanding mental models is critical in problem solving, design, and reasoning. It also has been claimed that grasping mental models is difficult because mental models likely depend on our knowledge and experience. We focused attention on the transfer of mental models because we assumed that transfer probably has some common cognitive characteristics. In this study, the transfer group (A-B) and the non-transfer group (B) were prepared. In the transfer group, participants operated product A and product B in turn. By contrast, participants in the non-transfer group operated product B first. Operational time for product B in both groups was compared to examine how well mental models were transferred. We found that reducing the number of operational procedures could trigger the positive transfer of mental models if the other operational procedures were congruent.

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Mental models: concepts for human-computer interaction research

Cited by 219 publications

References 0 publications

Evaluation of Search Engines: A Conceptual Model and Research Issues

Evaluation of Search Engines: A Conceptual Model and Research Issues

Structuring user interfaces with a meta-model of mental models

Understanding Characteristics of the Transfer of Mental Models in the Use of Electrical Devices

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