Mental Models and Ethical Decision Making: The Mediating Role of Sensemaking

Bagdasarov, Zhanna; Johnson, James F.; MacDougall, Alexandra E.; Steele, Logan M.; Connelly, Shane; Mumford, Michael D.

doi:10.1007/s10551-015-2620-6

Cited by 35 publications

(23 citation statements)

References 47 publications

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“…The scenario used in this study was adopted from the scenario used by Bagdasarov et al (2016), Clements and Shawver (2011), Curtis and Taylor (2009), Kaplan and Whitecotton (2001) and Schultz et al (1993) with modifications, which highlight the numerous violations of professional ethics and wrong-doings in a company. 9…”

Section: The Survey Structurementioning

confidence: 99%

Ethical Awareness, Ethical Judgment and Whistleblowing: A Moderated Mediation Analysis

Latan

Jabbour

2017

J Bus Ethics

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This study aims to examine the ethical decision-making (EDM) model proposed by Schwartz (2015), where we consider the factors of non-rationality and aspects that affect ethical judgments of the auditor to arrive at the decision to blow the whistle. In this paper, we argue that the intention of whistleblowing depends on ethical awareness (EAW) and ethical judgment (EJW) as well as there is a mediationmoderation due to emotion (EMT) and perceived moral intensity (PMI) of auditors. Data was collected using an online survey of 162 external auditors who worked for an audit firm in Indonesia as well as 173 internal auditors working in manufacturing and financial services. The results of the multigroup analysis show that emotion (EMT) can mediate the relationship between EAW and EJW. This relationship becomes more complex when moderating variables using Consistent Partial Least Squares (PLSc) approach are added. We found that EMT and PMI can improve the relationship between ethical judgments of the auditor and whistleblowing intentions. These findings indicate that internal auditors are more likely to whistle the blow than external auditors; and reporting wrongdoing internally and anonymously are the preferred ways to blow the whistle in Indonesia.

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Section: The Survey Structurementioning

confidence: 99%

Ethical Awareness, Ethical Judgment and Whistleblowing: A Moderated Mediation Analysis

Latan

Jabbour

2017

J Bus Ethics

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“…On this point, certain scholars (e.g. Gavetti et al 2007;Gavetti 2012;Martin and Parmer 2012;Bagdasarov et al 2016) concur with notions introduced by Karl Weick (1995) regarding 'sensemaking', or the ascription of meaning. In the words of Shotter and Tsoukas (2014), this is related to phronesis, a hermeneutic development process in which moral agency, language, usage and emotions are far too easily ignored, and reflection and other ontological skills are necessary to deal with perceptions and virtues.…”

Section: Mental Modelsmentioning

confidence: 85%

Ethics and Behavioural Theory: How Do Professionals Assess Their Mental Models?

Graaf

2018

J Bus Ethics

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The role and ethics of professionals in business and economics have been questioned, especially after the financial crisis of 2008. Some suggest a reorientation using concepts such as craftsmanship. In this article, I will explore professional practices within the context of behavioural theory and business ethics. I suggest that scholars of behavioural theory need a strategy to deal with normative questions to meet their ambition of practical relevance. Evidence-based management (EBMgt), a recent behavioural approach, may assist business ethics scholars in understanding how professionals infer 'evidence' to make decisions. For a professional, ethical issues are an integral part of decision-making at critical moments. As reflective practitioners, they develop insights related to ethical concerns when collecting and assessing evidence within decision-making processes.

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“…The mental model is a form of knowledge that clarifies the interrelationships between key factors involved in a problem (Wieke 1985). This has been shown to improve comprehension of events and support predictions about outcomes (Bagdasarov et al 2016). Ultimately the decision to attend a particular emergency care service lies with the patient, and factors such as perceptions of their clinical condition, wait-time tolerance, travel mode and distance involved, past experiences and perceptions of available care available will all contribute to the final decision.…”

Section: Complexity In Healthcare Decision Making -A Case For Bi Applmentioning

confidence: 99%

Investigating the Use of Real-Time Data in Nudging Patients" Emergency Department (ED) Attendance Behaviour

2017

Modeling and Simulation of Complexity in Intelligent, Adaptive and Autonomous Systems 2017 (MSCIAAS 2017)

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Decision-making in healthcare is a complex process involving multiple stakeholders. One such stakeholder category is the intended users of the system itselfthe patients. We present a study in which users use real-time hospital operations data to make attendance choices. The work was carried out with the Torbay & South Devon NHS Foundation Trust (TSDFT) and its network of Minor Injury Units (MIUs) and one Emergency Department (ED). The aim of this research was to provide information transparency on ED/MIU waiting times which would allow recipients, including, significantly, patients who are in need of urgent medical attention, to make informed decisions as to the facility that could best serve their needs. This work will contribute towards reducing pressure in ED by redistributing demand for minor ailments among the MIUs, since the MIUs have facilities for the treatment of minor injuries and the ED exists mainly for emergency and life-threating conditions.

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Mental Models and Ethical Decision Making: The Mediating Role of Sensemaking

Cited by 35 publications

References 47 publications

Ethical Awareness, Ethical Judgment and Whistleblowing: A Moderated Mediation Analysis

Ethical Awareness, Ethical Judgment and Whistleblowing: A Moderated Mediation Analysis

Ethics and Behavioural Theory: How Do Professionals Assess Their Mental Models?

Investigating the Use of Real-Time Data in Nudging Patients" Emergency Department (ED) Attendance Behaviour

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