Meeting needs assessment challenges: Applying the performance pyramid in the U.S. Army

Abstract

This article describes an application of the Performance Pyramid, a needs assessment framework that supports a holistic view of an organization allowing assessors to identify how organizational culture may affect performance. We illustrate use of the Performance Pyramid for a needs assessment with human systems integration practitioners in the U.S. Army. We describe how the Performance Pyramid guided our methods, data collection, and results interpretation and discuss advantages and disadvantages of the methodology.