“…About half of the research reports (twenty out of forty-one) followed a pattern: some kind of informa tion prescription service was initiated on a small scale, and then usually a convenience sample of providers or users participated in a satisfaction survey, a focus group, or both [2,14,16,17,22,61,67,68,79,[82][83][84][85][86][87][88][89][90][91][92][93]. Most surveyed patient or consumer satisfaction [14,16,17,22,61,68,79,[83][84][85][86][87][88][89][90][91][92].…”