Medical tourism development in Hong Kong: An assessment of the barriers

Heung, Vincent C. S.; Küçükusta, Deniz; Song, Haiyan

doi:10.1016/j.tourman.2010.08.012

Cited by 225 publications

(178 citation statements)

References 10 publications

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“…15,16,17 Many countries are making legal and tactical plans to serve their booming medical tourism industry. 4,18 As mentioned earlier, it has also become an importance source of income for many countries. These countries have been continuing to investment heavily in all aspects of medical tourism (e.g., IT, social, human resources).…”

Section: Medical Tourismmentioning

confidence: 93%

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Examining the Effectiveness of Relationship Marketing Strategies on Medical Tourism

Lai¹,

Chen²,

Lin³

2016

ITMR

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Medical tourism is one of the fastest-growing industries in the world as many patients are looking to access healthcare services that are not available to them in their home countries. Many hospitals and healthcare centers are now offering numerous products and services in order to fully reap the benefits from it. However, little research which examines the effects of relationship marketing on the medical tourism exists. Hence, the aims of this study are to: (1) examine the relationship between the relationship marketing strategies and the medical tourism industry; and (2) help medical tourism operators to identify some of the key issues that exist within the industry. In-depth interviews were conducted with ten senior Taiwanese tour guides who had extensive experience in dealing with the medical tourism industry. The results indicate that relationship marketing was one of the crucial factors which had an impact on the willingness of tour guides to make necessary travel arrangements for medical tourists. The environment of health examination center, the ability of its doctors to diagnose a patient's condition, and the professional image of its doctors could also affect the effectiveness of the relationship marketing on medical tourism as well as the efforts in arranging a follow-up visit to the health examination center. The findings can provide senior executives of health examination centers and travel agencies with a more realistic insight in dealing with issues and challenges arising from the medical tourism.

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Section: Medical Tourismmentioning

confidence: 93%

“…3 Medical tourism is also emerging as a lucrative money earner for some of the developing countries. 4 It has been estimated to worth around US$38.5-55 billion and is growing at a rate of 15-25%…”

Section: Medical Tourismmentioning

confidence: 99%

Examining the Effectiveness of Relationship Marketing Strategies on Medical Tourism

Lai¹,

Chen²,

Lin³

2016

ITMR

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“…Previous studies indicate that factors influencing a medical tourist's decision on a medical destination are: economic condition, political situation, 11 medical tourism infrastructure, government support, 11 and cultural factors. 12 This study adds personal factors 13 as another influencing factor to choice of country.…”

Section: Features Of the Destination Countrymentioning

confidence: 99%

“…12 Actually the "quality of the healthcare center" (including international accreditation, 3,24 hospital brand, 3,11 and modern medical equipment 23 ) and the "quality of care services" provided by the medical staff (physicians and personnel) are the 2 major factors for quality in the healthcare industry. 13 Medical Staff: There are 5 important factors about medical staff that affect medical travelers' hospital choice.…”

mentioning

confidence: 99%

“…13 Medical Staff: There are 5 important factors about medical staff that affect medical travelers' hospital choice. These factors include physicians' reputations, 10 physicians' expertise and specialties, 11 physicians' international degrees, 3,12 experienced and high quality nursing staff, and the ability of the medical staff to speak English 11 or the existence of translators in the healthcare center.…”

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confidence: 99%

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A Progressive Multilevel Model for Selecting Medical Tourism Destinations: A Qualitative Study

Shahrokh

Brojeni

Nasehifar

et al. 2017

Int J Travel Med Glob Health

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Stakeholders in the medical trade: The case of South Korea's networks with China and the United States

Cho

Lee

2019

Journal of Tourism Research

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This study analyzes the stakeholder networks that have developed in the medical tourism industry centered around South Korea. The network that 14 leading Korean medical tourism stakeholders have with China and the United States are investigated considering General Agreement on Trade in Services four modes and analyzed via social network analysis. The stakeholders of each mode with China and the United States depict relational structures that vary in their degree of similarity and disparity on the basis of their centralization. This study contributes to the literature by bringing order to and providing a structural framework for the network complexity of the medical trade in relation with the medical tourism industry.

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Medical tourism development in Hong Kong: An assessment of the barriers

Cited by 225 publications

References 10 publications

Examining the Effectiveness of Relationship Marketing Strategies on Medical Tourism

Examining the Effectiveness of Relationship Marketing Strategies on Medical Tourism

A Progressive Multilevel Model for Selecting Medical Tourism Destinations: A Qualitative Study

Stakeholders in the medical trade: The case of South Korea's networks with China and the United States

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