Medical Staff Work Burnout and Willingness to Work during COVID-19 Pandemic Situation in Pakistan

Mushtaque, Iqra; Raza, Ali; Khan, Azhar Abbas; Jafri, Qaiser Abbas

doi:10.1080/00185868.2021.1927922

Cited by 14 publications

(18 citation statements)

References 28 publications

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“…This echoes the previous article by Hotelier Magazine (2020), which states that some corporations provided free lodging to doctors and nurses to ease the hassle of travelling from their place to the hospital. Similarly, the study of Mushtaque et al (2021) justifies the statement, stating that despite the workload and perceived risk, 42.6% of participants volunteered to work if their department needed their services, while 55.2% agreed to work whether their department contacted them or not. This implies that despite the risk of virus transmission, hotel quarantine employees find a way to assist the front liners, as they are the only ones with the capability and knowledge to serve the hotel industry.…”

Section: Willingness To Help the Medical Frontlinersmentioning

confidence: 76%

Employees’ Experiences Working in COVID-19 Quarantine Hotel: Basis for Development of Crisis Management Framework

Boado

Capinianes

Castro

et al. 2023

ORCADEV

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Due to the Covid-19 virus, everything has undergone a significant pivot, including livelihood, access to medicine, and the movement of products and services. One of the most affected industries is the hospitality and tourism sector. There was a sudden shift from the regular operation of a hotel to becoming a quarantine facility for isolated guests. Hence, this research explored the employees' experiences working in the COVID-19 quarantine hotel as the basis for developing a human resource crisis management framework. This study utilized basic qualitative research. The researchers used the interview as its tool. Informants of the study were three front desk clerks, one housekeeping staff, one maintenance staff and one supervisor. Consequently, this study revealed that the hotel changes are adjustments to how operations are carried out, how services are provided, and how many staff choose to stay despite the risk of contamination. In accordance with that, most employees experienced psychological and physical problems due to the increased risk of contamination from the virus and the fact that the employees were separated from their families. It is recommended that hotel management should be advised to conduct essential orientations on the nature of the hotel and health protocols and to offer proper familiarization about Covid-19 for awareness. Management should formulate laying of expectations on the roles and responsibilities of each employee.

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Section: Willingness To Help the Medical Frontlinersmentioning

confidence: 76%

Employees’ Experiences Working in COVID-19 Quarantine Hotel: Basis for Development of Crisis Management Framework

Boado

Capinianes

Castro

et al. 2023

ORCADEV

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“…Hence, it is imperative to offer suitable support measures for frontline workers to reduce the impact of the pandemic on their work [ 30 ]. Other studies also pointed out that proactive coping measures adopted by the government and hospital management during the pandemic can alleviate the stress experienced by employees and recommended that suitable measures be adopted to improve healthcare personnel’s willingness to work [ 31 , 32 ].…”

Section: Discussionmentioning

confidence: 99%

Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic

et al. 2022

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Objectives: During the coronavirus disease 2019 (COVID-19) pandemic, nursing aides (NAs) experienced greater work stress than they do typically because they worked in highly contagious environments. This may have influenced their work morale and willingness to work, which can reduce patient satisfaction, influence their physical and mental health, and even endanger patient safety or cause medical system collapse. Design: A cross-sectional survey with a structured self-report questionnaire was conducted. Setting and Participants: 144 NAs from a medical center in Central Taiwan participated. Methods: We recruited NAs through convenience sampling to discuss their work stress, willingness to work, and patients’ satisfaction with them during the COVID-19 pandemic. Result: Of the 144 recruited NAs, 115 (79.9%) were women and 29 (20.1%) were men, and 89 (61.8%) had completed COVID-19 training courses. NAs with different work tenure lengths exhibited significant differences in work stress (p = 0.022), willingness to work (p = 0.029), and patient satisfaction (p = 0.029) scores during the pandemic. Conclusion: The study findings provide crucial data for the management of NAs during pandemics to prevent them from neglecting patients due to excessive work stress or losing their willingness to work, which may cause the medical system to collapse.

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“… 6 , 7 , 8 , 9 Other studies, albeit indirect, suggest that intrapersonal traits like resilience 5 , 11 , 12 , 13 , 14 , 15 , empathy 16 , 17 , 18 , 19 , 20 , and compassion. 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , may also impact willingness 29 For instance, social ecological resilience ( An individual's capacity to navigate psychological, social, cultural, and physical resources that maintains well-being) sustains workers’ drive and determines their willingness to continue in the face of discomfort and distress. 5 , 10 , 11 , 16 , 28 , 29 Further, empathy ( An individual's objective and insightful awareness of the feelings and behaviour of another person.…”

Section: Introductionmentioning

confidence: 99%

“…It Includes caring, which is the demonstration of an awareness of and a concern for the good of others” 30 ) has been associated with individual differences in willingness to help. 16 , 17 , 18 , 19 , 20 , 21 Finally, compassion ( A prosocial behaviour that includes feelings of empathy towards another's suffering combined with the motivation to help ) has been associated with better patient care (i.e., stronger therapeutic relationships and improved outcomes) as well as increased job satisfaction and retention among healthcare professionals. 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 While numerous factors that influence willingness have been described, studies that examined relationships between intrapersonal traits and willingness to respond during a pandemic are limited.…”

Section: Introductionmentioning

confidence: 99%

Factors associated with medical radiation and imaging professionals’ willingness to work during the SARS-COV-2 pandemic: A cross-sectional study

Brydon

Sponagle

Avery³

et al. 2023

Journal of Medical Imaging and Radiation Sciences

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Medical Staff Work Burnout and Willingness to Work during COVID-19 Pandemic Situation in Pakistan

Cited by 14 publications

References 28 publications

Employees’ Experiences Working in COVID-19 Quarantine Hotel: Basis for Development of Crisis Management Framework

Employees’ Experiences Working in COVID-19 Quarantine Hotel: Basis for Development of Crisis Management Framework

Work Stress and Willingness of Nursing Aides during the COVID-19 Pandemic

Factors associated with medical radiation and imaging professionals’ willingness to work during the SARS-COV-2 pandemic: A cross-sectional study

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