2022
DOI: 10.1504/ijbg.2022.123610
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Mediation and online mediation in family disputes in Malaysia: a comparative study

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“…A mediator plays important role in the context of modern mediation practice. One of these roles is as a process manager, where he manages the process and guides the parties to a settlement of their dispute (Goldberg et al, 2020;Sourdin 2020;Mohd Nasir et al, 2020). A separate but related role is the substantive one, where the mediator assists the parties in charting through the content of their dispute and to explore substantive solutions to their problem.…”
Section: The Mediator(s)mentioning
confidence: 99%
“…A mediator plays important role in the context of modern mediation practice. One of these roles is as a process manager, where he manages the process and guides the parties to a settlement of their dispute (Goldberg et al, 2020;Sourdin 2020;Mohd Nasir et al, 2020). A separate but related role is the substantive one, where the mediator assists the parties in charting through the content of their dispute and to explore substantive solutions to their problem.…”
Section: The Mediator(s)mentioning
confidence: 99%