Mediating Role of Training Engagement Between Service Quality, Interface Quality, and Employee Creativity in Workforce of Ministry of Interior Abu Dhabi, UAE
Ahmed Salem Saleh Sulaiman Alkaabi,
Abd. Rahim Bin Romal
Abstract:Purpose: Employee creativity is vital for the success of any organization. Organizations conduct trainings and engagement of employees in the trainings helps organizations to get successful results.
Theoretical framework: Employee creativity is highly dependent on service quality and interface quality. Therefore, this study is tailored to identify the mediating role of training engagement between service quality, interface quality and employee creativity. In order to test the framework developed on the basi… Show more
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