Mediating effect of job crafting dimensions on influence of burnout at self-efficacy and performance: revisiting health-impairment process of JD-R theory in public administration

Abstract

IntroductionIn recent years, job crafting has greatly interested Work and Organizational Psychology. Different research studies have shown its positive impact on people and organizational performance. However, it knows little about the differential effect of the two dimensions that make up this variable (prevention-focused and promotion-focused) and its role in the health-impairment spiral process of the job demand-resources theory (JD-R).MethodThis research aims to analyze the mediating effect of the different dimensions of job crafting on the influence of burnout on performance and self-efficacy in the workplace. The study used a sample of 339 administrative employees of a university.ResultsThe results indicate that promotion-focused job crafting is a mediating variable in the relationship between the influence of burnout on performance and self-efficacy. Unexpectedly, prevention-focused job crafting does not have this mediating role in the same relationship.DiscussionThese findings confirm the adverse impact of burnout on personal and organizational improvement, while showing the absence of prevention/protection responses of employees when they are burned out. The theoretical and practical implications show an advance in knowledge about the process of health deterioration and about the spiral of health deterioration in the JD-R theory.

Job Crafting Mediation on Self Efficacy and Burnout at PT PLN Indonesia Power

“…Burnout that is not handled properly can cause depersonalization (negativism and cynicism) and decreased work performance. Burnout is caused by prolonged stress that is not handled properly, incompatibility between workers and the work environment, and the gap between expectations and reality (Martínez-Díaz et al, 2023). This research indicates that there is work fatigue experienced by employees at PT PLN Indonesia Power.…”

“…Basically, self-efficacy is the result of a cognitive process in the form of decisions, beliefs or expectations about the extent to which an individual estimates his or her ability to carry out certain tasks or actions needed to achieve the desired results. Self-efficacy is very important in human life (Dyantari & Ramadhani, 2023;Martínez-Díaz et al, 2023), because self-efficacy determines and influences many aspects of work life, including the potential to handle stressors, to face new environments and work performance.…”