Mediating effect of employee’s commitment on workplace spirituality and executive’ssales performance

Abstract

Purpose This study aims to develop a comprehensive framework that conceptualizes and measures the antecedents of the sales executive’s performance with regard to workplace spirituality and employee’s commitment. Design/methodology/approach This research applied a cross-sectional survey design to test the proposed hypotheses. Data were collected from 160 sales executives who are studying MBA and EMBA respectively and are working in various services and manufacturing organizations from Dhaka, Bangladesh. Findings The results suggest, when sales executives experience workplace spirituality; they feel more committed to their respective organizations and influences activities relating to sales performance. Research limitations/implications The study collected data for the constructs from the same source, simultaneously. This can produce the risk of common method variance, leading to an inflation of statistical relationships. A longitudinal research design may also be suitable. Practical implications By improving spirituality climates in the workplace, managers can enhance employee’s commitment, and thus, individual sales officers may boost up their sales performance. It is likely that occurs because sales executives react reciprocally toward their respective company that satisfies their spiritual needs. Originality/value The paper contributes by filling the gaps in literature related to sales management, where empirical studies on workplace spirituality have been scarce till date. This study is the first of a kind to include workplace spirituality, commitment and executive’s sales performance simultaneously in the context of Bangladesh.

Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies

“…Mediating role of job satisfaction and emotional labor strategies While looking at the WPS outcomes, past studies have investigated the various explanatory mechanism (e.g. person-organization fit, perceived organizational support) (Petchsawang and Duchon, 2012;Rahman et al, 2019), while the mediating mechanism between WPS and adaptive performance has been largely ignored. The current study adds value to the literature by considering the serial mediation of job satisfaction and emotional labor strategies.…”

Positive Supervisor Behaviors and Employee Performance: The Serial Mediation of Workplace Spirituality and Work Engagement

“…Spiritual workplaces encourage employees’ sense of community, recognize their spiritual-mystical needs, foster feelings of engaging in meaningful work, and support integrity, respect, responsibility, and personal growth (see Garcia-Zamor, 2003 ; Giacalone and Jurkiewicz, 2003 ; Duchon and Plowman, 2005 ; Badrinarayanan and Madhavaram, 2008 ; Kinjerski, 2013 ). Empirical support was found for workplace spirituality as a predictor of several positive organizational outcomes ( van der Walt and de Klerk, 2014 ), such as performance ( De Carlo et al, 2016b ; Do, 2018 ; Rahman et al, 2019 ). Workplace spirituality was found to be positively associated with work engagement, as well ( Saks, 2011 ; Roof, 2015 ; Gupta and Mikkilineni, 2018 ; Van Wingerden and Van der Stoep, 2018 ).…”

Millennials’ purchasing behavior toward fashion clothing brands: influence of brand awareness and brand schematicity

“…After confirming the validity and reliability of the data, the study tested the SEM to measure the hypothesized relations of BA, BC, BN and millennials' BC toward MCPBFCB. The SEM analysis is similar to the study of Rahman et al (2019. The model was checked for the fitness, and the results were satisfactory in respect to χ 2 /df 5 2.47 (χ2 5 467.61, df 5 189), p < 0.05; GFI 5 0.925, AGFI 5 0.905, CFI 5 0.924, TLI 5 0.914, and RMSEA 5 0.051.…”