Measuring trust in supply chain partners' relationships

Laeequddin, Mohammed; Sahay, B.S.; Sahay, Vinita; Abdul, Waheed Kareem

doi:10.1108/13683041011074218

Cited by 63 publications

(59 citation statements)

References 86 publications

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“…Several characteristics to describe the trustworthiness of the trusted party have been described in the literature. Credibility and benevolence are considered important trustworthiness characteristics (Ganesan, 1994;Doney and Cannon, 1997;Laeequddin et al, 2010). Jambulingan et al (2011), in their analysis of the pharmaceutical supply chain, emphasized the critical role of the wholesalers in the chain and also highlighted the characteristics that suppliers must exhibit (the target of trust), which include perceived credibility and benevolence.…”

Section: Supply Chain Collaboration and Trustmentioning

confidence: 99%

“…Lastly, trust is a multidimensional construct that includes the trustworthiness characteristics of the parties, their attitude toward uncertainty, and their propensity or willingness to take risk (Gullet et al 2009;Laeequddin et al, 2010). The true test, however, of the existence of trust among parties is when both parties are ready to relinquish control, which will ultimately lead to a behavior involving sharing of private and even proprietary information (Doney and Cannon, 1997;Gullet et al, 2009).…”

Section: Supply Chain Collaboration and Trustmentioning

confidence: 99%

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Supply Chain Collaboration and Trust in the Philippines

Talavera

2014

OSCM: An Int. Journal

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This paper presents the relationship between supply chain collaboration and trust, two important concepts in supply chain management. The transaction costs and stakeholder theories were used as frameworks in analyzing supply chain collaboration and trust. These constructs were developed through literature review and in consultation with industry experts. Factor analysis was conducted to identify the underlying dimensions of these constructs while correlation analysis was done to determine their association. A total of 57 companies from Philippine manufacturing and service sectors participated in the study. From the factor analyses, two important dimensions of supply chain collaboration emerged: (1) joint planning and decision making and (2) information sharing. The trust construct, on the other hand, revealed two important perspectives: (1) relational perspective (the longterm relationship of the supply chain partners and their familiarity with their respective organizations) and (2) risk perspective (the propensity and willingness to take risk under conditions of uncertainty). Correlation analyses reveal that information sharing, a measure of supply chain collaboration, is significantly correlated with the relational perspective of trust. The study contributes to the supply chain management (SCM) literature by providing comprehensive and pragmatic definitions of supply chain collaboration and trust. It also provides practitioners with a listing of SCM strategies that they can employ to achieve better collaboration.

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Section: Supply Chain Collaboration and Trustmentioning

confidence: 99%

Section: Supply Chain Collaboration and Trustmentioning

confidence: 99%

Supply Chain Collaboration and Trust in the Philippines

Talavera

2014

OSCM: An Int. Journal

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“…A wide variety of definitions of trust have been applied across an expansive array of academic fields (Laeequddin et al, 2010). However, Metlay (1999: 101) comments, 'it is striking just how often 'trust' is either an undefined term or a term defined using concepts that circle the reader back to the notion of trust'.…”

Section: Trust Trust Trust Trustmentioning

confidence: 99%

“…Many scholars have commented upon the context-dependent nature of trust (Butler, 1991;Hoppner, 2009;Laeequddin, 2010;Peters et al, 1997). Burns et al (2003) argue that:…”

Section: Trust Trust Trust Trustmentioning

confidence: 99%

Trust and participation in urban regeneration

Aitken¹

2012

PPP

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Abstract AbstractDespite trust's perceived importance in participatory local governance, very few studies, theoretical and empirical, have devoted attention specifically to understanding their interaction. Focussing on resident participation in urban regeneration, this paper identifies shortcomings in the literature's theoretical grasp of trust. This has led to a trust-participation paradox: some academics have suggested that increasing resident trust in officers, institutions or their community will result in more participation, whilst others have argued that lower trust leads to greater participation. This paper suggests that the key to solving this theoretical quandary is to relinquish the perception of trust as a monolithic concept and recall its context-dependent nature. It proposes several forms of trust which could theoretically impact on residents' willingness to participate in urban regeneration: receptivity trust; ability trust; and representative trust. It concludes with recommendations for future theoretical and empirical research.

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“…These authors find considerable support that the player's utility is a weighted linear function of each one's profit. In the context of SCM, References [25] and [26] discuss the effect of altruism on strategic behavior or partnership management. [27] shows that the performance of the supply chain in consideration of altruism is between those of scenarios under decentralization and under integration.…”

Section: Introductionmentioning

confidence: 99%

Altruism and Pricing Strategy in Dual-Channel Supply Chains

Kai-quan¹,

Jiang²,

Ouyang³

2013

AJOR

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With the development of behavioral operational management, human behavior such as altruism, fairness and trust has received considerable attention. This paper studies the effect of altruism on retailer's and manufacturer's pricing strategy in two classic dual-channel supply chains by presenting Stackelberg game models. The analysis shows that the player's altruism preference strongly affects their pricing strategies. The more altruistic one player is, the more profits the other player obtains. Moreover, the effect of manufacturer's altruistic preference is larger than that of retailer's. In addition, online price is always lower than offline price in dual-channel supply chain, which still holds true considering altruism. The results also reveal that the product web-fit has significant effect on the player's optimal pricing strategies. The more compatible with online market the product is, the lower the retail price is set, and the more profit the manufacturer obtains whereas the less the retailer gets.

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Measuring trust in supply chain partners' relationships

Abstract: SummaryPurpose -The purpose of this paper is to develop a context dependent, multi perspective multilevel trust measurement instrument to measure supply chain members' trust.

Cited by 63 publications

References 86 publications

Supply Chain Collaboration and Trust in the Philippines

Supply Chain Collaboration and Trust in the Philippines

Trust and participation in urban regeneration

Altruism and Pricing Strategy in Dual-Channel Supply Chains

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