Measuring the Effectiveness of Service Delivery: Delivery of Government Provided Goods and Services in India

Demirgüç-Kunt, Aslı; Klapper, Leora; Prasad, Neeraj

doi:10.1596/1813-9450-8207

Cited by 5 publications

(3 citation statements)

References 26 publications

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“…In most parts of India, electricity is distributed by state owned utilities. Lack of access to electricity represents weak state-capacity to deliver goods and services (Demirguc-Kunt, Klapper, and Prasad 2017). In all, the finding that vote-share is high when 1) mean consumption is low, 2) educational attainment is low and 3) access to electricity is low, is consistent with the literature on clientelism and patronage in Indian politics.…”

Section: Research Design Results and Analysissupporting

confidence: 84%

Inequality and voting among deprived ethnic groups: evidence from India

Bulutgil

Prasad

2019

Journal of Elections, Public Opinion and Parties

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Section: Research Design Results and Analysissupporting

confidence: 84%

Inequality and voting among deprived ethnic groups: evidence from India

Bulutgil

Prasad

2019

Journal of Elections, Public Opinion and Parties

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“…This agrees with the findings from FIES, and confirms that the poor, females, the uneducated are more desirous of government assistance during pandemic like COVID-19 that the more affluent, the male and the formally educated individuals. Unfortunately, these categories may experience denied service delivery during such food distributions [45]. Furthermore, respondents with >12 work hours per day were more likely to be highly skilled, and those with more family incomes both demonstrated satisfactory experience on food security than those working 2 -6 hours daily, an indication that less priority should be focused on such category in situation of assistance associated with pandemics.…”

Section: Discussionmentioning

confidence: 99%

COVID-19 Pandemic Impacts Food Security and Causes Psychosocial Stress in Nigeria

Bwala¹,

Otekunrin²,

Adebowale³

et al. 2023

Preprint

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The COVID-19 disease has infected many countries with generalised impacts on the different income categories. To test this hypothesis, we carried out a survey among households (n = 412) representing different income groups in Nigeria. We used validated food insecurity experience and socio-psychologic tools. We analysed the data obtained using descriptive and inferential statistics. The earning capacities of the respondents range from US$145/month for the low-income earners to US$1945/month for high-income earners. A total of 173 households (42%) ran out of food during the COVID-19 pandemic. All categories of households have experienced increasing dependency from the general public and perception of increasing insecurity, with the high-income earners having the greatest shift. In addition, increasing levels of anger and irritations have been experienced with all categories. Of the socio-demographic variables, only gender (p = 0.012), level of education of household head (p = 0.000), work hours per day (p = 0.006), and family income based on society class (p = 0.000) were significantly associated with food security and hunger due to the COVID-19 pandemic. Household heads with medium (OR: 4.36, 95% CI: 2.64 – 7.21, p &lt; 0.001) and high (OR: 30.27, 95% CI: 3.99 – 229.90, p &lt; 0.001) family income based on society class were more likely to have satisfactory experience on food security and hunger than respondents with low family income. Irrespective of the social class of the respondents, some respondents had negative experiences such as movement/change of location within the same city (17.68%), begin a new relationship (14.43%), recent change of job/loss of job (11.55%), movement to another city (10.81%), and separation from spouse or long-term relationship (10.07%). However, 231 (60.16%) reported satisfaction with their jobs despite the pandemic. Psychological stress due to impact of COVID-19 was observed to be more in the low income earning group than others. It is recommended that socio-economic groups should be mapped and support systems should target each group as per the needed support in terms of health, social, economic, and mental wellness; the government should show political commitments and transparency in food security and counselling supports. National authorities should prioritize empirical-based interventions on resources allocation during crises.

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“…Especially if located in big cities, congestion is one factor that can affect the level of service delivery. Therefore, every company is always looking for ways to minimize the cost and time of distribution of goods to maintain the price and quality of service to consumers (Demirgüç-Kunt et al, 2017).…”

Section: Introductionmentioning

confidence: 99%