Measuring Team Effectiveness in the Health Care Setting: An Inventory of Survey Tools

Kash, Bita A.; Cheon, Ohbet; Halzack, Nicholas M.; Miller, Thomas R.

doi:10.1177/1178632918796230

Cited by 20 publications

(21 citation statements)

References 58 publications

(60 reference statements)

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“…Currently, we continue to explore the utility of these information for post-exercise debriefing in how group behavior demonstrates effectiveness of rescue teams during an MCI simulation. Kash et al stated the necessity of tools to measure team effectiveness which are critical to improve health outcomes and can help to increase health care quality [15]. Although our results do not allow such conclusions yet, the development of group performance measures based on GPS logger data might be the first step.…”

Section: Discussioncontrasting

confidence: 57%

An analysis of movement patterns in mass casualty incident simulations

Tolg

Lorenz

2020

Adv Simul

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Background Mass casualty incidents (MCI) such as train or bus crashes, explosions, collapses of buildings, or terrorist attacks result in rescue teams facing many victims and in huge challenges for hospitals. Simulations are performed to optimize preparedness for MCI. To maximize the benefits of MCI simulations, it is important to collect large amounts of information. However, a clear concept and standardization of a data-driven post-exercise evaluation and debriefing are currently lacking. Methods GPS data loggers were used to track the trajectories of patients, medics, and paramedics in two simulated MCI scenarios using real human actors. The distribution of patients over the treatment area and their time of arrival at the hospital were estimated to provide information on the quality of triage and for debriefing purposes. Results The results show the order in which patients have been treated and the time for the individual arrivals as an indicator for the triage performance. The distribution of patients at the accident area suggested initial confusion and unclear orders for the placement of patients with different grades of injury that can be used for post-exercise debriefing. The dynamics of movement directions allowed to detect group behavior during different phases of the MCI. Conclusions Results indicate that GPS data loggers can be used to collect precise information about the trajectories of patients and rescue teams at an MCI simulation without interfering with the realism of the simulation. The exact sequence of the deliverance of patients of different triage categories to their appropriate destinations can be used to evaluate team performance for post-exercise debriefing. Future MCI simulations are planned to validate the use of GPS loggers by providing “hot-debrief” immediately after the MCI simulation and to explore ways in which group detection can provide relevant information for post-exercise evaluations Trial registration Not applicable.

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Section: Discussioncontrasting

confidence: 57%

An analysis of movement patterns in mass casualty incident simulations

Tolg

Lorenz

2020

Adv Simul

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“…The second variable, seen as a consequence, is the Team Performance (TP) dependent variable. We follow the study of Kasha et al 16 , according to which items identifying the performance/effectiveness of the team depend on the environment and situation, in which the performance is measured. The creation of right and suitable conditions leads to improving the quality of teamwork and thus the achievement of the desired goals.…”

Section: Methodsmentioning

confidence: 99%

“… 9 , 12–15 These aspects affect the work performance of employees and teams, which at a time of acute healthcare crisis can be evaluated by their feeling of satisfaction, safety, and creation of conditions for work. 16 …”

Section: Introductionmentioning

confidence: 99%

“…The quality of crisis management relates to the performance of the managed organization at a time of crisis. 9 , 32 , 33 We assume that the CCM will lead to a higher performance of the managed teams, defined in the conditions of the acute stage of the crisis 16 by the sharing of information, use of teamwork and cognitive diversity of the crisis management of the organization. We have formulated the main research hypothesis as follows:…”

Section: Introductionmentioning

confidence: 99%

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Leading Employees Through the Crises: Key Competences of Crises Management in Healthcare Facilities in Coronavirus Pandemic

Jankelová¹,

Joniaková²,

Blštáková³

et al. 2021

RMHP

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Purpose The fast and shocking onset of the crisis caused by the COVID-19 virus created the need for a complete crisis management of healthcare facilities to manage the current stage of the crisis. The purpose of our research is to examine the relations between the competences of crisis management in healthcare facilities and the performance of employees, measured during the acute stage of the crisis by their feeling of satisfaction, safety and creation of conditions for work, whereby we assume that these variables are mutually interlinked by the sharing of information, teamwork and cognitive diversity of the work teams. Materials and Methods A questionnaire survey was created and used based on a sample of 216 mid-level managers of health care facilities in Slovakia, which took place during the first month after the outbreak of the crisis (during the month of March/April 2020). The Baron and Kenny mediator model has been used for research purposes and the Freedman–Schatzkin test has been used to test the mediator effect. Regression analysis has been used to verify the hypotheses. The control variables were the size of the healthcare facility based on the number of employees, gender and age of the manager, his position in the management hierarchy and the duration of practice in a management position. The ANOVA analysis of variance was used to analyze multiple dependencies. The level of significance was 5%. The research sample consisted of 216 managers at different types of healthcare facilities. Results The hypothesis for the dependency between the crisis competences of management and performance of teams during the acute stage of the crisis, facilitated by sharing information, teamwork and cognitive diversity of crisis management was confirmed. It is a multilateral incomplete mediation, where almost two thirds of the total effect are facilitated by mediators, of which the sharing of information has the greatest effect (35%). Conclusion Based on our mediation model, healthcare facilities, which strive to implement crisis management during the acute stage of the crisis, should place emphasis especially on reliable background information and the fast sharing of information, supporting the performance of healthcare teams. The strategies for achieving these goals should also include education focused on the development of managerial competences.

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“…Research has established that positive collaborative relationships can promote efficacious teamwork, job satisfaction, team performance, and patient outcomes. [8][9][10][11][12][13] However, when not managed or inadequately managed, power struggles can plague teams, resulting in team conflict, poor performance, low morale, and inferior decision-making. [12][13][14][15][16] While the problems that arise with dysfunctional teams are widely recognized, and researchers have suggested techniques for resolving the dysfunction, [17][18][19][20] poor collaborative team performance persists.…”

Section: The Invisibility Of Power In Ipementioning

confidence: 99%